"Frustrating as I made multiple reservations via EXPEDIA and the manager to CONFIRM reservations and still staff can’t locate then put us on different floors. Our 2nd front desk individual was polite helpful and placed us same floor. Decor is dated, but great for those going to the waterpark as they supply towels. They’re renovating so elevators are slow go and usually crowded. Night 2 fire alarm went off waking us at 4:42 till 5:26. Internal problem so there resolution was 12noon check out. Again the fire alarm went off before noon. So glad my grandkids are older and not scared just responsive.
Parking was good close to the hotel, bellhops available.
The staff are nice just misinformed. Great service in the restaurant everyone enjoyed from salads to steak and finished with crème brûlées Family Affordable "