Caldwell Hotels

"Kaye was communicative and lovely. Her home is a calming respite for busy travelers. The outdoor space is spacious and beautiful, with friendly horses nearby. The bed was a bit soft for us, but the room was very clean. My Way Guesthouse is a very good value."

"A very spacious room with comfortable beds. Perfect for our stop over in the area. Clean, polite helpful staff. Would definitely be happy to stay here again"

"Considering the price the place was excellent "

"Great location, friendly staff, clean room, comfy bed. Very enjoyable stay. Would recommend"

"This was a beautiful place to stay. The rooms were tastefully appointed, the staff welcoming and attentive, and the location and parking were perfect for a quiet, peaceful stay while still being close enough to the heart of Durham to be accessible. We would stay there again!"

"Very close to all amenities. Room was very clean staff on arrival very pleasant and helpful. "

"Staff were amazing on reception and a shout out to the male manager(?) next door at Beefeater! Excellent service! Room was sufficient for our needs the only thing that would be great would be a smart tv in the room!"

"Very pleasant and peaceful place the staff were excellent and very helpful the breakfast and evening meal were very good we will return again "

"The food was simply excellent with first class serving staff. A wonderful experience in every respect. Thank you to all for making our stay so enjoyable."

"Great hotel use it often always a great stay, fantastic food, great rooms, great price.."

"good breakfast, staff very professional "

"Large bedroom and recently modernised en-suite. All clean and tidy. Nice and warm (4 day stay in January). Breakfasts were excellent and the food available for the evening meals in the pub part of the hotel was also good. All of the staff were warm, friendly and helpful. The car park is big. Breakfast does not start until 7.30am. You order it from the menu the night before and it was always ready for 7.30 for me, but I was there on business it left me quite tight for getting to my meeting...

"Friendly staff, good location"

"Staff were excellent, food very good. Rooms clean with everything we needed. Thanks."

"Lively stay, staff brilliant"

"Great stopover, lovely rooms, fantastic restaurant!"

"Room needed a little TLC, staff were excelrnt and breakfast was good."

"Room was great and staff very attentive. Food was excellent."

"Hosts were wonderful, room was very clean with en suite bathroom and location was perfect for a short walk into Richmond town center. Definitely recommend West End Guest House"