Is New Star Zamalek Hotel pet-friendly?

No, pets are not allowed at this property.

What time is check-in at New Star Zamalek Hotel?

Check-in start time: 2:00 PM; Check-in end time: 11:00 PM.

Where is New Star Zamalek Hotel located?

Located in Zamalek, this hotel is steps from Zamalek Art Gallery and Nile. Aquarium Grotto Garden and Museum of Islamic Ceramics are also within 10 minutes. Safaa Hegazy Station is only a 4-minute walk.

New Star Zamalek Hotel Reviews, Deals & Photos 2025

About the neighborhood

Zamalek, a neighborhood in Cairo, is home to New Star Zamalek Hotel. Egyptian Museum and Grand Egyptian Museum are cultural highlights, and some of the area's notable landmarks include Giza Pyramid Complex and Pyramid of Khufu. Looking to enjoy an event or a game while in town? See what's happening at Al-Ahly Sports Club or Cairo International Stadium.

Visit our Cairo travel guide

10/10 Excellent

Mina

Jan 13, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Nice staff, easy check in and out, very safe , location is great

Stayed 3 nights in Jan 2025

10/10 Excellent

Edgar

Jun 17, 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Nice hotel; staff was very helpful. Would definitely stay again.

Stayed 1 night in Jun 2024

4/10 Poor

Abdullah

Jun 29, 2025

Do not do my mistake

The worst hotel I have ever stayed in my life. It was the worst experience. Reception, cleanliness. The staff's voices are loud, especially in the morning when you can't sleep or enjoy the quiet.

Stayed 7 nights in Jun 2025

8/10 Good

Karim

Oct 14, 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

This hotel was the perfect location in Zamalek. Just off the main street, walking distance to everything for my needs as my relatives live on the island. Will definitely stay there again.

Stayed 3 nights in Oct 2024

8/10 Good

MARTHA

Jan 5, 2025

Liked: Cleanliness, staff & service, room comfort

Ótimo.

Stayed 3 nights in Dec 2024

10/10 Excellent

Blanca

Oct 5, 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Very nice and quiet

Stayed 4 nights in Sep 2024

10/10 Excellent

Takaaki

Sep 2, 2023

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice room, convenient location!

Stayed 3 nights in Aug 2023

10/10 Excellent

Blanca

Oct 5, 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Quiet plece

Stayed 4 nights in Sep 2024

10/10 Excellent

Caleb

Jul 17, 2023

Liked: Cleanliness, staff & service, property conditions & facilities

Good value. Nice location.

Stayed 1 night in Jul 2023

2/10 Terrible

Verified traveler

May 18, 2025

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

The hotel was dirty and smokey. There were no locks inside our room. The sliding door didnt lock. There was no potable water. The neighborhood was loud abd felt unsafe. Check in staff were rude abd intimidating.

Stayed 2 nights in May 2025

8/10 Good

Hany

Sep 3, 2023

Liked: Cleanliness, staff & service, room comfort

Very nice hotel but bathroom shower needs repai

Stayed 4 nights in Aug 2023

8/10 Good

Verified traveler

Jul 14, 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

amiable staff

I stayed 4 nights. Breakfast is provided and I have no complaint about food or restaurant staff. amiable and polite staff, speaks very minimal English. that did not affect the quality of service.

Stayed 4 nights in Jul 2024

8/10 Good

Mark

May 9, 2023

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Location was ok for getting to Cairo Tower. It is a long walk to Downtown and better getting a taxi. The room was clean and staff were nice

Stayed 2 nights in May 2023

8/10 Good

Ann

Jun 25, 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Zamalek Cairo

I was very happy with the location, close to small shops, cafes and restaurants, I liked the neighbourhood, the room was good however the shower was not working properly, so the water was hot, and the bidet was leaking, so in the morning we stepped into a wet bathroom floor, a bit dangerous, but otherwise we liked our stay there.

Stayed 1 night in Jun 2024

8/10 Good

Michael

Nov 7, 2023

Liked: Cleanliness, amenities

Actually not a bad hotel and we enjoyed the stay. Lost a star because the girls in reception were rather unhelpful.

Stayed 1 night in Nov 2023

10/10 Excellent

Karin

Dec 1, 2023

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

I have been to Cairo a fair bit in the past and will definitely stay in this hotel again. It was good value for the price, in a quiet location (ignore other on-line reviews about the noisy school oppposite - kids don't arrive until 0730 hrs), easy access to both sides of the Nile, passable breakfast included, lots of Ubers nearby and good shops. Staff were very hepful. Room was clean & comfortable and everything worked in the bathroom.

Stayed 1 night in Nov 2023

10/10 Excellent

Jan

Nov 29, 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

We were upgraded to a suite. The location is great, 2 min from a mai road with loads of local transport, shops, restaurants, takeaways, art shops, the Nile banks and pharmacies. One insignificant issue for us was a school opposite the hotel. School drop offs start at 7 am. We are early risers, was not a problem.

Stayed 8 nights in Nov 2024

6/10 Okay

Barnadet

Jun 24, 2024

Liked: Cleanliness, staff & service

Disliked: Property conditions & facilities

They need to clean better.

Stayed 13 nights in Jun 2024

6/10 Okay

KENJI

Jan 1, 2025

Liked: Cleanliness

ドライヤーが無かった

Stayed 3 nights in Dec 2024

10/10 Excellent

Karin

Apr 22, 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

This is the second time I have stayed at the New Star Hotel Zamalek. This hotel remains excellent value for money: the staff were friendly, the room was clean, nothing leaked in the bathroom, the hot water was hot, everything worked, and a standard Egyptian breakfast was included with the room rate. As a solo female traveller, I felt safe in the neighbourhood and in the hotel. The other thing I like about this hotel is the location. At the northern end of Zamelek, it's close to the east and west banks of the Nile for travel by Uber, but in a quiet neighbourhood. Will be back for sure!

Stayed 6 nights in Apr 2024

2/10 Terrible

Christopher

Mar 21, 2023

Liked: Cleanliness, staff & service, property conditions & facilities

The hotel and area around are fine, what is not made clear however, is the fact that there a a school directly opposite. The pupils and staff are in the playground from 6:30am and the noise is horrific. Yelling children, drums banging, staff shouting through loudspeakers and then singing. This is daily, making sleeping past 6:30 in the morning impossible and to be honest totally ruined our stay.

Stayed 4 nights in Mar 2023

2/10 Terrible

walaa

May 13, 2024

Disliked: Cleanliness, staff & service, property conditions & facilities

I have arrived late due to delayed flight from US and when I went to check in hotel was told that my reservation was canceled and if I wanted to rent a room I would pay for it again. I have already paid for 3 nights and the won’t let me stay for the remainder of my reservation because I was late checking in. Totally ridiculous and the attitude of the front desk personnel was unacceptable. I was in the middle of the night and I had to look for another hotel with my kids. I called Expedia customer service and the lady tried to call the hotel and of course they didn’t answer her call so she asked me to go back and use my cell phone to speak to front desk and still couldn’t get me a room there for the remaining of my reservation. Will not ever go back or recommend anyone to go there

Stayed 3 nights in May 2024

10/10 Excellent

Michael

Aug 14, 2025

Stayed 3 nights in Aug 2025

10/10 Excellent

Hikaru

May 4, 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 4 nights in Apr 2025

8/10 Good

Verified traveler

Feb 24, 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 11 nights in Feb 2025

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