The Benson Hotel

4.0 star property
Art Deco hotel with a 24-hour front desk and an outdoor pool

Choose dates to view prices

Photo gallery for The Benson Hotel

1 bedroom, premium bedding, pillowtop beds, laptop workspace
Outdoor pool, open 6:00 AM to 9:00 PM, sun loungers
Reception
1 bedroom, premium bedding, pillowtop beds, laptop workspace
Terrace/patio
The Benson Hotel, steps from Cairns Central Shopping Centre, offers a quiet escape with a garden, outdoor pool, restaurant, spa, high-speed WiFi, and luggage storage. Enjoy breakfast, dinner, body scrubs, and hydrotherapy.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Parking available
  • 24/7 front desk
  • Housekeeping
The current price is P7,789
P8,568 total
includes taxes & fees
Oct 26 - Oct 27

Room options

Available filters for rooms
Showing 14 of 14 rooms

Standard Room, 1 King Bed

9.2 out of 10
Wonderful
(7 reviews)

Highlights

Air conditioning
Mini-fridge
Flat-screen TV
Premium bedding
Pillowtop bed
Separate bedroom
Private bathroom
Hair dryer
  • 22 sq m
  • Mountain view
  • Sleeps 2
  • 1 King Bed

Deluxe Room, 1 King Bed, Terrace

8.8 out of 10
Excellent
(6 reviews)

Highlights

Air conditioning
Mini-fridge
Flat-screen TV
Premium bedding
Pillowtop bed
Separate bedroom
Private bathroom
Hair dryer
  • 22 sq m
  • Mountain view
  • Sleeps 2
  • 1 King Bed

Superior Room, 2 Queen Beds

9.0 out of 10
Wonderful
(6 reviews)

Highlights

Air conditioning
Mini-fridge
Flat-screen TV
Premium bedding
Pillowtop bed
Separate bedroom
Private bathroom
Hair dryer
  • City view
  • Sleeps 4
  • 2 Queen Beds

Superior Room, 1 King Bed

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Air conditioning
Mini-fridge
Flat-screen TV
Premium bedding
Pillowtop bed
Separate bedroom
Private bathroom
Hair dryer
  • City view
  • Sleeps 2
  • 1 King Bed

Suite

Highlights

Separate dining area
Separate sitting area
Air conditioning
Mini-fridge
Flat-screen TV
Separate bedroom
Pillowtop bed
Premium bedding
  • 40 sq m
  • 1 bedroom
  • Mountain view
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds

9.0 out of 10
Wonderful
(18 reviews)

Highlights

Air conditioning
Mini-fridge
Flat-screen TV
Premium bedding
Pillowtop bed
Separate bedroom
Private bathroom
Hair dryer
  • 22 sq m
  • River view
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed, Accessible

Highlights

Air conditioning
Mini-fridge
Flat-screen TV
Premium bedding
Pillowtop bed
Separate bedroom
Private bathroom
Hair dryer
  • 22 sq m
  • Mountain view
  • Sleeps 2
  • 1 King Bed

Standard Queen Room

  • Sleeps 4

Deluxe Terrace Room

  • Sleeps 2

Standard King Room

  • Sleeps 2

Superior Queen With View

  • Sleeps 4

Benson Suite

  • Sleeps 2

Superior King With View

  • Sleeps 3

Standard Accessible Room

  • Sleeps 2
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About the neighborhood

Located in Cairns Central Business District, a neighborhood in Cairns, The Benson Hotel is near the airport and near a boardwalk/promenade. Cairns Regional Gallery and Copperlode Dam are local landmarks, and some of the area's activities can be experienced at Reef Fleet Terminal and The Cultural Place. Looking to enjoy an event or a game while in town? See what's happening at Barlow Park or Cazaly's Stadium. Discover the area's water adventures with jet skiing and kayaking nearby, or enjoy the great outdoors with mountain biking and skydiving.
Map
44-56 Grafton Street, Cairns, QLD, 4870

What's nearby

  • Cairns Esplanade - 5 min walk - 0.5 km
  • Cairns Central Shopping Centre - 5 min walk - 0.5 km
  • Reef Fleet Terminal - 6 min walk - 0.6 km
  • Esplanade Lagoon - 8 min walk - 0.7 km
  • Cairns Marlin Marina - 10 min walk - 0.9 km

Getting around

  • Cairns Station - 9 min walk
  • Cairns Intl. Airport (CNS) - 13 min drive

Restaurants

  • ‪Caffiend - ‬1 min walk
  • ‪Annee's Caphê - ‬2 min walk
  • ‪Blackbird Espresso - ‬1 min walk
  • ‪Candy - ‬1 min walk
  • ‪Gilligan's Bar - ‬5 min walk

About this property

The Benson Hotel

Upscale hotel near Cairns Esplanade
Close to Cairns Central Shopping Centre and Reef Fleet Terminal, The Benson Hotel provides a terrace, a garden, and laundry facilities. The on-site restaurant, Benson Bar & Restaurant, offers breakfast, dinner, light fare, and happy hour. Stay connected with free in-room WiFi, with speed of 250+ Mbps (good for 3–5 people or up to 10 devices), and guests can find other amenities such as an outdoor entertainment area and a bar.
You'll also enjoy the following perks during your stay:
  • An outdoor pool along with sun loungers
  • Buffet breakfast (surcharge), self parking (surcharge), and concierge services
  • Tour/ticket assistance, bicycle parking, and outdoor furniture
  • A nature reserve, bicycle tour information, and luggage storage
  • Guest reviews say great things about the helpful staff and location
Room features
All 101 rooms offer comforts such as premium bedding and laptop-friendly workspaces, as well as perks like free WiFi and desk chairs. Guest reviews say good things about the clean rooms at the property.
Extra amenities include:
  • Free tea bags/instant coffee and electric kettles
  • Bathrooms with showers and free toiletries
  • 55-inch flat-screen TVs with streaming services and digital channels
  • Wardrobes/closets, mini fridges, and microwaves

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Onsite parking available only on request
  • Secured, covered self parking on site (AUD 25 per night)
  • Limited onsite parking (max 1 space per unit)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: AUD 32 for adults and AUD 22 for children
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Benson Bar & Restaurant

Things to do

  • Bicycle storage
  • Bicycle tours
  • Outdoor pool

Family friendly

  • Fenced pool
  • In-room microwave
  • Laundry facilities
  • Mini-fridge
  • Outdoor pool
  • Pool gate
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • 2 meeting rooms
  • 2,885 square feet of conference space
  • Business center

Outdoors

  • Garden
  • In a nature reserve
  • Outdoor entertainment area
  • Outdoor furniture
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Elevator (35 inch wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (24 inches high)
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 10 floors
  • Art Deco architecture
  • Banquet hall
  • Built in 1984
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch flat-screen TV with digital channels
  • Streaming services

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Electric kettle
  • Microwave
  • Mini-fridge
  • Tea bags/instant coffee

More

  • Air conditioning
  • Desk chair
  • Free weekday newspapers
  • Laptop workspace

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Early check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

The property charges 2 percent for credit card payments
Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for AUD 35.0 per night
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Breakage deposit: AUD 100 per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately AUD 32 for adults and AUD 22 for children
  • Covered self parking fee: AUD 25 per night
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: AUD 35.0 per night
  • Credit card charges are subject to a surcharge of 2 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a debit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)

We should mention

Pool access available from 6:00 AM to 9:00 PM
Parking height restrictions apply

Property is also known as

The Benson Hotel Hotel
The Benson Hotel Cairns
The Benson Hotel Hotel Cairns

Frequently asked questions

Does The Benson Hotel have a pool?

Yes, this property has an outdoor pool. Pool access is from 6:00 AM–9:00 PM.

How much does it cost to stay at The Benson Hotel?

As of Oct 1, 2025, prices found for a 1-night stay for 2 adults at The Benson Hotel on Oct 26, 2025 start from P 7,789.03, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is The Benson Hotel pet-friendly?

No, only service animals are welcome at the property.

How much is parking at The Benson Hotel?

Self parking is available for AUD 25 per night. Limited spots are available.

What time is check-in at The Benson Hotel?

Check-in start time: 2:00 PM; Check-in end time: anytime.

What time is check-out at The Benson Hotel?

Check-out is at 10:00 AM. Late check-out is available for a fee (subject to availability).

Where is The Benson Hotel located?

Located in Cairns Central Business District, this hotel is within a 10-minute walk of Reef Teach, Cairns Esplanade, and Cairns Central Shopping Centre. The Cairns Museum and Cairns Historical Society Museum are also within 5 minutes. Cairns Station is 9 minutes by foot.

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The Benson Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 238 out of 471 reviews
Rating 8 - Good. 152 out of 471 reviews
Rating 6 - Okay. 56 out of 471 reviews
Rating 4 - Poor. 16 out of 471 reviews
Rating 2 - Terrible. 9 out of 471 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Hazel

Liked: Cleanliness, staff & service, property conditions & facilities
Great location and proximity to attractions, stores and restaurants
Stayed 3 nights in Sep 2025

10/10 Excellent

Lauren

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good room, nice staff, very clean
Stayed 2 nights in Sep 2025

10/10 Excellent

R

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent location for a stay in Cairns and visiting The Reef
Stayed 3 nights in Aug 2025

8/10 Good

??

Liked: Cleanliness, staff & service, property conditions & facilities
朝食は近隣のカフェの方が美味しい。
Stayed 3 nights in Aug 2025

8/10 Good

Keshni

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location and dining limited to certain days
Stayed 6 nights in Aug 2025

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Such an amazing location in Cairns. Rooms were nice and clean. Pool was great. Only complaint, and even then it didn’t affect our stay at all, was the restaurant played loud music a couple nights. But I would stay here again.
Stayed 5 nights in Sep 2025

10/10 Excellent

AKIKO

Liked: Staff & service, property conditions & facilities
早く到着してしまったが、清掃状況確認し、早めに部屋に通してもらうことができ助かりました。
Stayed 2 nights in Sep 2025

8/10 Good

TOMOMI

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff are helpful and kind. The location is very good. I enjoyed my stay there.
Stayed 4 nights in Aug 2025

8/10 Good

michelle

Liked: Cleanliness, property conditions & facilities
Was very convenient to walk everywhere close to shops and restaurants
Stayed 3 nights in Jul 2025

10/10 Excellent

JOEL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ótima localização, quarto confortável, ótimo café da manhã.
Stayed 1 night in Jun 2025

8/10 Good

Samir

Liked: Cleanliness, staff & service, property conditions & facilities
The room was spacious, well designed and better than expected.
Stayed 2 nights in Aug 2025

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were friendly and helpful.
Stayed 3 nights in Jul 2025

10/10 Excellent

HARUYO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
部屋は毎日清楚され清潔で、何処へ行くにも便利な立地です。フロントにいつもスタッフが居るので安心出来る。大変快適に過ごせました。コストパフォーマンスが良いホテルです。シャワーの水圧がもう少しだけ強ければ嬉しいなと思いました。歯ブラシとスリッパは持参が必要です。
Stayed 4 nights in Sep 2025

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Benson was conveniently located near many of the attractions in downtown Cairns. The property is recently renovated and the condition of our room was great. Would recommend this hotel!
Stayed 1 night in Jul 2025

10/10 Excellent

Siddharth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great and comfortable stay. The staff at reception was great.
Stayed 2 nights in Jun 2025

10/10 Excellent

Katy

Liked: Cleanliness, amenities, property conditions & facilities
Helpful and friendly staff. Great buffet breakfast. Enjoyed the pool.
Stayed 6 nights in Jul 2025

10/10 Excellent

Xanthe

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 2 nights in Sep 2025

10/10 Excellent

IHolarnie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Loved our stay. Staff were very friendly and helpful with anything we needed. Definitely recommend staying here.
Stayed 2 nights in May 2025

8/10 Good

MAKOTO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
ケアンズに早朝着の便で、チェックインするには早すぎたけど、荷物を預かってもらえたので、朝から観光ができて良かった。 タオルなど新しいのに変えてほしいとき、親切にすぐに対応してくれた。 歯ブラシは持っていたけど、備えてあると良かったと思った。 立地はいうことなし。 ケアンズに行ったらまた泊まりたいと思った。
Stayed 3 nights in Jul 2025

10/10 Excellent

Nadine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property great friendly staff, great buffet breakfast, awesome stay
Stayed 1 night in Mar 2025

8/10 Good

Francine

Liked: Cleanliness, staff & service, property conditions & facilities
Good service the location is close to everything Shopping Centre, Bank, Esplanade, Casino, Ferry, Bus, cost was reasonable for Cairns, nice hotel.
Stayed 3 nights in Jun 2025

10/10 Excellent

???

Liked: Cleanliness, staff & service, property conditions & facilities
家族旅行で利用させてもらいました。日本語が通じるスタッフはいらっしゃいませんでしたが特に困ることなく快適に過ごせました。プールも少し寒かったですが楽しめました。タオルもシーツも毎日交換してくださいました。
Stayed 4 nights in Jul 2025

8/10 Good

maria

Liked: Cleanliness, staff & service, amenities
Really enjoyed the proximity to restaurants and the Esplanade board walk.
Stayed 3 nights in Mar 2025

10/10 Excellent

Rodney

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful location for a Cairns stay. Have been to Cairns several times and stayed at various hotels and found The Benson to be in the best location, easy to walk to dining options and to the marina or Cairns Central etc.
Stayed 7 nights in Apr 2025

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed our stay
Stayed 3 nights in Dec 2024