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Crystal Garden Resort & Restaurant

3.5 star property
Hotel connected to a shopping center in Cairns with free parking

Choose dates to view prices

Photo gallery for Crystal Garden Resort & Restaurant

Outdoor pool
Private kitchenette
1 bedroom, desk, soundproofing, iron/ironing board
Gym
Living area
Crystal Garden Resort & Restaurant offers a quiet retreat minutes from Cairns Esplanade. Relax in the garden, enjoy meals at the on-site restaurant, use in-room WiFi, and cool off in the outdoor pool. The area shuttle makes local exploration convenient.

Reviews

7.0 out of 10
Good

Popular amenities

  • Pool
  • Laundry
  • Parking included
  • Air conditioning
  • Free WiFi
  • Restaurant

Room options

Check availability for these dates

Tonight
Oct 1 - Oct 2
Check availability for tonight Oct 1 - Oct 2
Tomorrow
Oct 2 - Oct 3
Check availability for tomorrow Oct 2 - Oct 3
Available filters for rooms
Showing 3 of 3 rooms

View all photos for Basic Double Room

1 bedroom, desk, soundproofing, iron/ironing board

Basic Double Room

8.0 out of 10
Very good
(8 reviews)

Highlights

Porch/lanai
Separate sitting area
Soundproofed
Air conditioning
Heating
Free cribs/infant beds
Refrigerator
Flat-screen TV
  • 19 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Deluxe Triple Room

1 bedroom, desk, soundproofing, iron/ironing board

Deluxe Triple Room

Highlights

Porch/lanai
Separate sitting area
Soundproofed
Air conditioning
Heating
Free cribs/infant beds
Refrigerator
Flat-screen TV
  • 19 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

View all photos for Family Room

1 bedroom, desk, soundproofing, iron/ironing board

Family Room

Highlights

Porch/lanai
Separate sitting area
Soundproofed
Air conditioning
Heating
Free cribs/infant beds
Refrigerator
Flat-screen TV
  • 19 sq m
  • Sleeps 4
  • 2 Queen Beds
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About the neighborhood

Located near the beach, Crystal Garden Resort & Restaurant is in Cairns North neighborhood and is connected to a shopping center. Reef Fleet Terminal and The Cultural Place are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Cairns Esplanade and Anderson Street Conservation Park. Cairns Botanic Gardens and Muddy's Playground are also worth visiting.
Visit our Cairns travel guideOpens in a new window
Map
18-24 James Street, Cairns, QLD, 4870

What's nearby

  • Cairns Esplanade - 10 min walk - 0.9 km
  • Cairns Base Hospital - 18 min walk - 1.5 km
  • Cairns Central Shopping Centre - 3 min drive - 2.1 km
  • Reef Fleet Terminal - 4 min drive - 3.2 km
  • Esplanade Lagoon - 5 min drive - 3.5 km

Getting around

  • Cairns Station - 4 min drive
  • Cairns Intl. Airport (CNS) - 5 min drive

Restaurants

  • ‪Smith St Cafe - ‬6 min walk
  • ‪Thirsty Flamingo - ‬2 min drive
  • ‪Sushi Train - ‬11 min walk
  • ‪Cock and Bull - ‬14 min walk
  • ‪Serpent Bar - ‬11 min walk

About this property

Crystal Garden Resort & Restaurant

Hotel near Cairns Esplanade
Consider a stay at Crystal Garden Resort & Restaurant and take advantage of a terrace, a garden, and laundry facilities. Stay connected with free in-room WiFi, and guests can find other amenities such as a restaurant.
Additional perks include:
  • An outdoor pool
  • Free self parking
  • An area shuttle, express check-out, and express check-in
  • Luggage storage, tour/ticket assistance, and smoke-free premises
Room features
All guestrooms at Crystal Garden Resort & Restaurant offer comforts such as air conditioning and separate sitting areas, in addition to amenities like free WiFi and sound-insulated walls.
Other conveniences in all rooms include:
  • Heating and ceiling fans
  • Free tea bags/instant coffee and electric kettles
  • Bathrooms with showers and free toiletries
  • Porches or lanais, wardrobes/closets, and separate sitting areas

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8.4 out of 10, Very Good, 191 reviews
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Area shuttle (surcharge) up to 5 km
  • Casino shuttle (surcharge)
  • Shopping center shuttle (surcharge)
  • Free uncovered self parking on site

Food and drink

  • A restaurant

Things to do

  • Outdoor pool

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Housekeeping (on request)
  • Tour and ticket assistance

Outdoors

  • Garden
  • Terrace

Accessibility

  • No elevator

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Electric kettle
  • Refrigerator
  • Tea bags/instant coffee

More

  • Access via exterior corridors
  • Air conditioning
  • Ceiling fan
  • Desk
  • Heating
  • Iron/ironing board
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: anytime
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Contactless check-out available
Express check-out available

Special check-in instructions

The property charges 2 percent for credit card payments
The front desk is open Monday - Friday (10:00 AM - 4:00 PM) and Saturday - Sunday (10:00 AM - 2:00 PM)
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk, lockbox

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Optional extras

  • Credit card charges are subject to a surcharge of 2 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property does not have elevators
A car is not required for transportation to and from this property

National rating

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.

Property is also known as

Crystal Garden Resort Cairns North
Crystal Garden Resort
Crystal Garden Cairns North
Crystal & Restaurant Cairns
Crystal Garden Resort Restaurant
Crystal Garden Resort & Restaurant Hotel
Crystal Garden Resort & Restaurant Cairns
Crystal Garden Resort & Restaurant Hotel Cairns

Frequently asked questions

Does Crystal Garden Resort & Restaurant have a pool?

Yes, this property has an outdoor pool.

Is Crystal Garden Resort & Restaurant pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Crystal Garden Resort & Restaurant?

Self parking is free at this property.

What time is check-in at Crystal Garden Resort & Restaurant?

Check-in start time: 2 PM; Check-in end time: anytime.

What time is check-out at Crystal Garden Resort & Restaurant?

Check-out is at 10 AM.

Where is Crystal Garden Resort & Restaurant located?

Located in Cairns North, this hotel is within 1 mi (2 km) of Cairns Esplanade Charles Street Parkland and Cairns Esplanade. Rondo Theatre and Centenary Lakes Botanic Gardens are also within 1 mi (2 km).

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Reviews

Crystal Garden Resort & Restaurant Reviews

7.0

Good

7.2

Cleanliness

7.2

Location

7.8

Staff & service

5.8

Eco-friendliness

6.4

Property conditions & facilities
Rating 10 - Excellent. 37 out of 230 reviews
Rating 8 - Good. 92 out of 230 reviews
Rating 6 - Okay. 50 out of 230 reviews
Rating 4 - Poor. 30 out of 230 reviews
Rating 2 - Terrible. 21 out of 230 reviews

Reviews

10/10 Excellent

Garry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A great place to stay
Stayed 1 night in Apr 2023

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service
Enjoyed our stay very friendly operator
Stayed 1 night in Sep 2022

8/10 Good

Michael

Liked: Cleanliness, property conditions & facilities
Close to the airport
Stayed 1 night in May 2023

8/10 Good

angelo

Liked: Staff & service, amenities, property conditions & facilities
Nice clean place with an awesome pool. Locked car park at night felt nice and safe
Stayed 1 night in Dec 2023

8/10 Good

onella

Liked: Cleanliness, staff & service
Close walk to Esplanade and other convenient shops , bus stop also
Stayed 1 night in Feb 2024

10/10 Excellent

Laura

Decent cheap accommodation- about a 15min walk to the Tanks at the botanical gardens in cairns
Stayed 1 night in Oct 2023

6/10 Okay

jackson

Liked: Cleanliness, staff & service, property conditions & facilities
Room was a little dated was the first impression. But the bed was comfortable and room was tidy. Plenty of parking space. Staff were friendly and helpful.
Stayed 1 night in Apr 2023

8/10 Good

Blake

Liked: Amenities
OK but at the end of the day you get what you pay for, a bit dated but tidy, pool is good
Stayed 1 night in May 2023

8/10 Good

Alan William

Liked: Amenities
Room was neat and clean, for an aged property. Was value for money. Not a lot of food outlets available in close proximity. Beds felt clean and comfortable, which is the main reason for stay.
Stayed 1 night in Aug 2023

6/10 Okay

Jackson

Disliked: Cleanliness, property conditions & facilities
Easy late check in. Cold shower in the morning was a bit sad.
Stayed 1 night in Oct 2023

6/10 Okay

martin

Disliked: Cleanliness
Central enough and quiet Not very clean. Pretty old and a bit run down
Stayed 3 nights in Aug 2023

6/10 Okay

scott

Liked: Staff & service
Could of been a lot better
Stayed 1 night in Jun 2023

10/10 Excellent

Daryle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice quiet location only issue was no curtains to block out light.
Stayed 1 night in Mar 2023

6/10 Okay

Naoko

Liked: Staff & service
ベッドが動いてねづらかった
Stayed 1 night in Aug 2023

2/10 Terrible

Linda

Disliked: Staff & service, property conditions & facilities
Mouldy bathroom, shower head leaked, dead bugs on the floor,
Stayed 6 nights in Jul 2023

2/10 Terrible

ROBYN

Disliked: Cleanliness, property conditions & facilities
Took sheet off to a filthy mattress, not even a mattress cover! Its run down, dirty, dont stay here!!!
Stayed 1 night in Jun 2023

6/10 Okay

John

Liked: Staff & service
Yes the hotel has been around for a while needs a good repaint to bring it up to scratch, floor tiles need to be looked at, time has taken its toll on white tiles. it doesn't need to be done straight away you can do a room at a time.
Stayed 2 nights in Sep 2023

2/10 Terrible

Nathan

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
No staff, I left

4/10 Poor

Jonathan

Disliked: Cleanliness, staff & service, property conditions & facilities
Didn't feel safe in the area nor the hotel property. The room was unclean & check in instructions were confusing (only one door to the room worked with the key & I wasted 10 minutes trying to open the wrong one. Would definitely not stay again
Stayed 1 night in Jun 2023

6/10 Okay

Gillian

Liked: Cleanliness, staff & service

Convenience at a reasonable price.

It was only one night, and it was perfectly adequate. Beds on Castors on a tiled floor are very dangerous. They need rubber grips underneath. Somebody could have a nasty fall, very basic, but very comfortable. They reasonably priced.
Stayed 1 night in Sep 2023

4/10 Poor

Santosh

Liked: Amenities
Disliked: Cleanliness
The property was not in the best condition in terms of cleanliness
Stayed 1 night in Nov 2022

4/10 Poor

Jeoff

Disliked: Cleanliness, amenities, property conditions & facilities
Room needed a good clean every where. The photos on the Web site must have been taken when the property was new. It is now very dated and old. The restaurant is closed also and has been for some time.
Stayed 1 night in Oct 2022

4/10 Poor

Ross

Disliked: Amenities
Room was very ordinary, checked in, took a look around and left. Old and shabby, nothing like the advertised photos. Very, very disappointed.
Stayed 1 night in Sep 2023

8/10 Good

Cindy

Liked: Cleanliness, staff & service
It’s ok, but the wifi was not working properly. Sometimes no signal. Thanks!

6/10 Okay

Natsuko

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
チェックインの時間はいつでも可能ですが、セーフティーボックスの中に鍵を入れられていて、あらかじめ教えてもらった番号を入力して鍵を取り出す様式でした。なかに違う人の鍵が何個か入っていて怖いなと思いました。また外で電話している人の声などはかなり聞こえてきました。ベッドが何故かキャスター付き？で寝返りするだけで動くので若干寝心地は悪かったです。清潔感はありました！チェックインもチェックアウトもレセプションが開いていない時間だったのでサービスについては分かりません。チェックアウトはポストに投函で終わりで楽でした。
Stayed 1 night in Sep 2023