Buwit Trips (flight + hotel)

The garden and the architecture is a highlight - really offers a sene of serenity. However the management is a bit chaotic: first, in two consecutive days I was supplied with dirty towels - this problem was solved after I made a complaint to the front desk. Second, the internet was unstable and unreliable. One day the internet is down, when I reported this issue, the staff at the front desk told me an IT personnel would sent to me. After about 20 mins when I called the front desk when would expect the IT personnel, the receptionist, he couldn’t help me and Abruptly ended the call without providing any useful information. Then I went to the front desk again queried about the incidents then I found some people lied to me to suit their convenience (for example two different people came to me claiming they are the hotel manager in two different occasions when I visited the front desk, specifically requesting to see the hotel manager). I wrote an Email to the front desk manager, and I never got a reply.

Beautiful pleace, Staff are unbelievable coming back soon

Staff great , pool area nice , breakfast good . Rooms very tired and need to be upgraded

That staff is really wonderful here. They made me feel special and was so helpful

I stayed one night. It was nice and the staff was very friendly. Food was good. Great prices too