Burton Pedwardine Hotels

"Special mention to the duty manager who spent a good 30 minutes holding on the phone with Hotels.com to sort out a payment issue with my booking, that they created. "

"Clean room but toilets in bar were awful. Dirty and very worn. Restaurant staff all wonderful but need training on making sure diners have basics like cutlery before food is delivered. One gent brought us a knife and fork for dessert. Food was sub par too. Cold (supposed to be hot) mozzarella and pesto panini. Awful filling in a steak pie. 2 types of fruit on the breakfast buffet. Drinks service in the bar was slow. Room was clean and well kept, my only issue was no proper lighting anywhere. My spa treatment was amazing. Hayley was perfect in every way. Not enough loungers in the pool area but relaxation room was lovely. All staff pleasant and helpful. Only ever one person on reception so you had to wait ages for service. The doors to get in the reception were pull only which is not good enough when you have luggage. "

"Central to the town with parking to the rear of the hotel but poor signage/directions to the car park, especially in the dark!"

"Room was clean, bed cimfortable, friendly and helpful staff "

"Lovely room. Helpful staff. Great food. Would stay again"

"Beautifully decorated rooms amazingly comfortable beds lots of linen and pillows amazing value for money thank you very much we'll come again"

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"The staff are great, very friendly, but the hotel itself is very poor. It’s tired and in need of maintenance. The rooms are not in good order and the bathrooms feel very grubby. Breakfast offer was really poor."

"Parking spaces are not enough. Very noisy when you turn on the bathroom light and water tap."