Burns Harbor Hotels

"No parking "

"Horrible front desk staff, room was ok but a bit dirty, toilet took forever to recycle, breakfast was just simply horrible."

"We did not have a great night. The beds were very uncomfortable and the pillows had barely any stuffing in them. Our bathroom door did not shut, and the toilet paper holder was about ready to fall off the wall. The breakfast was so so. It would’ve been nice to have maybe some meat available, however, the coffee was fresh and hot and very much appreciated since we did not get much sleep. I would not recommend this hotel to anyone I know."

"They gave us a room that had a guest in it. We were 3 families checking in and 2 of us were given rooms with guests in them. The pool was freezing and did not have lights. We left and asked for a refund"

"For the $200/night price tag, I expected a lot more than the $70/night accommodations. The room was modernized but looked gross in corners, and glass shelves that had dust rings and hair. The beds were pretty uncomfortable and sleep was lousy. One queen bed was up against the window so we had to climb over the bed to get to your side. Staff gave us an attitude when we needed item to use the pull out couch. And that was so uncomfortable our 70lb son didn’t hardly sleep. When they offered free breakfast, it was the most minimal breakfast I’d ever been to. "

"The whole staff is excellent! "

"Seems like this was a 5 star destination hotel about 40 years ago. Still nice, but dated. Quiet. Could use a little more TLC, but has a lot of great character."

"Everything was great except even if you request a non smoking room/floor it still smells of smoke. I understand it’s a casino hotel so I did overlook this for the most part. "

"Nothing about it was comfortable "