Hotels near Burnaby Lake Park

"Very disappointed with our stay at the Executive Suites Burnaby May.01.26 for 2nights. The experience was far from family-friendly and left us extremely upset. The pool hours and rules were not clearly posted, yet the manager yelled at us in front of our family and other guests to get out of the pool instead of handling the situation professionally. To make matters worse, one of the cleaning staff accidentally pinched my toddler’s finger in a door, causing injury and a lot of distress. What was most upsetting is that the situation still has not been properly addressed or followed up on by management. We expected much better customer service, communication, and care for guest safety. Unfortunately, this was a very negative experience overall."

"The room was nice and it was quiet. The soap and shampoos dispensers were empty and the floors were not vacuumed."

"The staff refused "

"Great and very kind staff , clean rooms and Excellent service"

"Great parking! No place for breakfast on site."

"It was a good location"

"There were no towels and toiletries. I have to buy towels, shampoo and soap. Kitchen has coffee maker but there's no coffee etc."

"Clean room with great view."

"Yes"