Buena Ventura Lakes hotel rooms a the Walt Disney World Resort

"This is a nice property that has two pools, one on each side of the property. One pool has a water slide and kid area. The other pool has a lazy river. There is an on site cafeteria that has 4 restaurants in it, which is decent and kid friendly. There is also a bowling alley, gift shop and Starbucks on site. Volcano Bay water Park is connected to the property and you get early entry if you stay at the hotel. Transportation to Universal, islands of adventure, and epic universe is on property, easy to use and is free. There is a charge for parking. If you stay here 5 or more nights, you get a food credit which was enough to cover food costs for the entire stay for 2 adults. Overall, it's a great place to stay if you are going to Universal and don't mind a lot of kids running around. I personally don't mind the chaos kids bring, but I know some do so thought I'd mention it. The staff were all excellent from the front desk, to the room attendants to the cafeteria. In fact, the staff is probably their greatest asset and the reason I added an extra day. I didn't really think of it until doing this review but the staff is actually why I enjoyed myself there the most. I never had or heard a single negative thing about any of the staff the entire week I was there. That's extraordinary. Yeah, even with all the amenities, the staff was actually the highlight of the property for me."

"Really liked the room. Very convenient and layes out well. The location is good but traffic can be bad at certain times. "

"Did not have breakfast, there was none provided. No one told us of any hot tub. Room was not clean, it had long hairs all over bathroom and shower and toilet seat. Staff was friendly and courteous. "

"Odd place. Has a fancy Days Inn feel. They obviously renovated a lower end hotel and called it Boutique. But…it has everything you need and close to parks for a great value. Service was lacking and they had no clean towels at the pool for an hour one day. Overall for the price, worth it."

"Very clean hotel and would stay again"

"The check in process was easy and the staff super friendly! The rooms are a bit out dated however they feel a bit grungy but the rooms were clean. I know a contradiction to my statement. The rooms weren’t really sound proof so you could hear especially when house keeping was going around banging on doors at 7 in the morning when people are still asleep. On our last day of checkout which is 11 am we were rudely woken up by house keeping. I feel like there should be a system in place where they know when customers have checked out and maybe start knocking on doors around 8 in the morning versus 7 in the morning. Overall everything was good. Wish they had shuttles throughout the day instead once a day to go from the parks or Disney springs. If you miss the shuttle you either have to drive or get an uber which isn’t a deal breaker. I would definitely stay here again. "

"We had the 2 bedroom condo which was great. It was clean, spacious with a beautiful view of the pools. The waterpark was fun, fills up fast, especially on the weekend so you need to go early for seats (unless you pay to reserve). Quality of food is to be expected, in my eyes, you are paying for the convenience of it. We ordered lunch at the waterpark which enabled us to stay past lunch and keep our seats. Service was cool, they bring it right to you! One thing that would be great is better coffee- if you like Starbucks then you are all set. The rooms have Keurigs and I am NOT a big fan of those and the Market Place sells Starbucks, I prefer Dunkin but that is just fyi and not a huge point. Location was great but we had a rental so traveling was not a problem for us. Plenty of restaurants close by.... We also shopped and did some cooking so we did not have to eat out for every meal. I would HIGHLY recommend this place, it was clean, spacious, fun, good location and reasonably priced even during our school vacation (from Boston) week."

"It was a pleasure arriving and the hospitality after a really long travel. They were so kind and pleasant. Brian was a breath of fresh air with his humor and warm friendliness "

"no free breakfast but the cafeteria in the hotel is bit expensive for me"