Buckland Hotels

"Reception staff not always visible was a downside. Good for families with both large and small dogs are made welcome. Car park qite full but as central location didnt need to move it whilst we were there. Would stay again."

"We had a lovely evening spent at the Stratford manor hotel. The property is located amidst the beautiful countryside of Stratford city. The staff were welcoming and friendly. The room was spacious and comfortable. Would definitely recommend. "

"We stayed as a small family during the Easter holidays, mainly to use the pool and spa facilities, with the hotel’s proximity to Gloucester Docks (around 2.5 km) also a key reason for booking. Overall, the experience was mixed. On arrival, our room had issues—most notably the shower. The bath–shower mixer tap diverter didn’t work, and water pressure was extremely poor, to the point even a bath was just a trickle. At £120 midweek (without breakfast), this didn’t feel good overall value. That said, the sole reception staff member was excellent. After a couple of prompts, and while clearly managing the desk alone, he moved us to a suite around 9pm, resolving the issue before bedtime. He also explained the water system is quite old, which may account for the pressure. The pool and spa were clean and functional—the sauna and steam room were up to temperature, and the gym well equipped—but overall felt dated and didn’t match expectations set by the price and photos. We didn’t use the restaurant/bar on the evening or for breakfast- there were no evident menus beyond an A4 printout, and pricing felt high; it was empty whenever we walked past. More generally, the hotel doesn’t match the polished Expedia photos. It looked dated, and even after the room change, the amenities and bedding were below expectations, particularly compared to Premier Inn. In summary, excellent staff, but the property and value for money unfortunately fell short"

"The rooms are charming, the grounds are stunning, the food was delicious and the staff was wonderful. I look forward to returning."

"Friendly staff, welcomed me on arrival. I was early so waited in the lounge for check in, and as soon as my room was ready the staff member came to find me to tell me i could check in. Swimming pool area was clean and a decent size. Room clean and comfortable "

"Friendly check in"

"Staff were great, really polite, room was great and the golf course as well. "

"Reception staff could do better"

"No pets"