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"Room was clean, hotel was clean. Went to swim and pool was closed due to swim lessons. Hot tub in pool area did not work did not heat up. Grand Canyon bistro on the lobby floor was expensive. Food was decent but they tried to tell me I only had one registered guest even though I paid for 2 breakfasts they still only gave me one. Also had a piece of metal wire brush in my croissant. Hotel staff was friendly and helping. I’d rate a 7/10 because of the pool and bistro "

"Great stay!"

"The room was spotless. "

"Good quality for the price and location."

"It is our favorite in New York "

"Great place to stay! Smooth booking and check-in, friendly staff!! Will definitely be visiting again."

"The view was amazing we got the Balcony Gotham room, while we didn't use it very much because it was too cold, it had an incredible view of the entire city and water. There are chairs out there too. The room was clean and the bathroom had le labo soap that smelled amazing. The rooftop bar is super impressive and classy as is the downstairs bar. It's not in the most convenient area to get around by subway but still worth it, I'd stay here again. "

"Room was spotless. "

"Very respectful staff went above and beyond to make my stay as relaxing and comfortable as possible. "