"A lovely welcome from the reception staff, who are all very friendly and efficient.
Good breakfast, as the bacon & sausage were superb.
The bedroom (a privilege room) was fairly small but had a balcony which would have been useful in decent weather, the bathroom is a reasonable size and nice.
The cool box doesn’t seem too efficient & our drinks weren’t particularly cold. No drawer space, which is very annoying and, to use the kettle or coffee maker, you have to put them on the floor, where the plug is ( neither had a cable long enough to reach a plug, which is pretty ridiculous).
I’m a little annoyed by the upgrade offer. I took up a £15 per night offer, but heard the reception staff offering upgrades for 10 per night, so feel a little ripped off."