6/10 Okay
usman
Mar 27, 2024
Liked: Cleanliness, amenities, property conditions & facilities
I was going to give this property a 5 star review. The good part of this place was very easy check in, friendly staff at the reception, cleanliness and location. However, the big issue was the maintenance. My kitchen sink drain stopped working and despite repeated complaints to their 24/7 Customer Service, it wasn’t fixed for 72 hours, and then I had to leave. The drain was clogged and it was creating a bad smell. My issue is that no one came to either fix it or call me back. If you want to run a 5 star property, you need to provide 5 star maintenance. Overall, I still think it’s a great place if they can sort out their maintenance issues. The second problem is with the wifi. It switches off around night time. Overall great property. Would definitely consider staying there again.
usman
Stayed 25 nights in Feb 2024