Borrero Hotels

"Todo muy bien "

"The advantage was that the hotel is within walking distance of the main bus terminal and close to a tram stop. The shower also had amply supply of hot water. But the staff could use with better training in customer service. You should not have to wait several minutes when you arrive at 5:30 pm for someone to open up the door to check you in. The staff also had trouble finding my reservation once I did check in. "

"The room was really nice and clean. Staff was friendly and offered good amenities. "

"Avoid!!! I arrived at about 5:30 at night, had a booking confirmed for over a week and NOBODY WAS THERE! Rang the bell, messaged and tried to call several times - no reply! People from the shops below were even trying to help me contact them. Finally Expedia customer service helped find me another place to stay, which was thankfully nearby, nicer and less expensive. I'm a pretty experienced traveler but this was kind of scary. I'm a woman, alone, in a new city and it was starting to get...

"Do it with your fam! Amazing food "

"La habitación estaba limpia "

"Clean, safe. Good location. Easy to get to. Clear instructions on how Casa Bolivar works. "

"O prédio é mt bonito! No início levei um susto qdo disseram q eles ñ trabalhavam com o Hoteis.com há 3 anos! Mas, depois, localizaram minha reserva. Fora este susto, o atendimento foi mt bom. Alguns detalhes precisam ser melhorados, principalmente, no banheiro: Vazamento de água no box para o restante do banheiro; a localização do papel higiênico (molha); a torneira da pia estava solta e tb a falta de uma saboneteira (infelizmente, comum no Peru e Equador)."

"most appreciated was the welcoming of the staff. Always a kind word and friendly service. I would go back just to feel at home "

"We like everything"

"All good. The suite has a great view of the cathedral "