Borrero Hotels

"Amazing Place! The hotel and grounds were absolutely wonderful. The room was big and clean, staff was welcoming. "

"Nunca puede hacer el check in, llegue a la media noche al Villa Ana María y estaba totalmente cerrada, no estaban ni las luces encendidas, estuve gritando y golpeando la puerta, nadie salió. Quiero mi dinero de regreso "

"I had checked out early from another hotel and not only they allowed me to drop off my luggage but got my room ready earlier than their check-in time. When I left the next day, they called a taxi for me to take me to the airport. EXCELLENT SERVICE!"

"Excelente 💯"

"The toilet was not working the bathtub was not good I have to call them for the service was terrible to fix the toilet and the breakfast very small the same menu "

"Clran room, elevator, friendly staff, valet. "

"Excelente "

"A nice quiet getaway about 35 minutes from Cuenca. Surrounded by nature, enabling one to go for walks. It is a family run place and the hosts are very friendly and helpful."

"The advantage was that the hotel is within walking distance of the main bus terminal and close to a tram stop. The shower also had amply supply of hot water. But the staff could use with better training in customer service. You should not have to wait several minutes when you arrive at 5:30 pm for someone to open up the door to check you in. The staff also had trouble finding my reservation once I did check in. "

"We loved this place !! Beautiful view in the 4th floor rooms. Lovely staff and clean hotel. Near many tourist attractions. "

"Very good breakfast. The location is super close to everything. Highly recommended."

"The hotel was closed, The hotel was a total scam; I couldn't stay there because it was closed and padlocked from the outside. I had to make a new reservation through the Orbitz website. It was a very unpleasant experience to discover that it was a scam."

"Awesome place "

"A perfect stay. I would recommend it anytime and to anyone. Great value for money: service, amenities, breakfast, location, safety. A great choice and the venue has character and indisputable charm."

"Great place to stay"

"Close to historic center. Nice small apartment with kitchen. If you're not used to Cuenca, be prepared for cold nights and no hotel has heaters. Unfortunately there was a couple of smoke detectors that kept beeping all night throughout the hotel. They do offer an included friendly breakfast at a nearby hotel restaurant. "