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Hotel Cisne

3.0 star property
Hotel Cisne offers a convenient location near shopping centers, plus a continental breakfast to start the day and multilingual staff to assist travelers

Choose dates to view prices

Guests at Hotel Cisne start their day with a continental breakfast before using in-room WiFi or exploring the nearby shopping center. The hotel offers a snack bar/deli for quick meals, and travelers value the helpful multilingual staff available throughout their stay.

Reviews

7.0 out of 10
Good

Popular amenities

  • Breakfast included
  • Pet friendly
  • Free WiFi
  • Laundry
  • Housekeeping
  • 24/7 front desk
The current price is P1,444
P1,876 total
Jun 21 - Jun 22
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Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets stay free
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Children may not be eligible for complimentary breakfast
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be required to pay the following charge at the property: Ecuador Value-Added Tax (VAT) at 15%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Ecuador.

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: USD 15 per person (one-way)
  • Nearby parking fee: USD 3 per stay (66 ft away)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts cash
Safety features at this property include a fire extinguisher, a security system, and outdoor lighting
Property Registration Number 0102461951001.003.201081

We should mention

This property does not have elevators

Frequently asked questions

Is Hotel Cisne pet-friendly?

Yes, pets are allowed at this property.

How much does it cost to stay at Hotel Cisne?

As of May 24, 2026, prices found for a 1-night stay for 2 adults at Hotel Cisne on Jun 21, 2026 start from P1,444, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What time is check-in at Hotel Cisne?

Check-in start time: 2:00 PM; Check-in end time: anytime.

What time is check-out at Hotel Cisne?

Check-out is at noon.

Does Hotel Cisne provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of USD 15 per person applies.

Where is Hotel Cisne located?

Situated in Cuenca, this hotel is within 2 mi (3 km) of Galeria FVega, Museum of Modern Art, and Pista De Bicicross Bmx Cuenca. University of Cuenca's Orchid Garden and San Sebastian Plaza are also within 2 mi (3 km). CREA (Av. México) Tram Station is 9 minutes by foot and Gran Colombia Tram Station is 13 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

7.0

Good

6.8

Cleanliness

10

Amenities

6.0

Staff & service

6.0

Property conditions & facilities
Rating 10 - Excellent. 3 out of 6 reviews
Rating 8 - Good. 1 out of 6 reviews
Rating 6 - Okay. 0 out of 6 reviews
Rating 4 - Poor. 0 out of 6 reviews
Rating 2 - Terrible. 2 out of 6 reviews

Reviews

Verified

2/10 Terrible

Carmen

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very dirty place to stay review one start

The toilet was not working the bathtub was not good I have to call them for the service was terrible to fix the toilet and the breakfast very small the same menu
Stayed 2 nights in Jul 2024
Verified

2/10 Terrible

Carmen

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very dirty place to stay review one start

The toilet was not working the bathtub was not good I have to call them for the service was terrible to fix the toilet and the breakfast very small the same menu
Stayed 2 nights in Jul 2024
Verified

10/10 Excellent

Eduardo Elias

Liked: Cleanliness, amenities, property conditions & facilities
Estuvo bien
Stayed 1 night in Jan 2026
Verified

8/10 Good

GUIDO

Liked: Cleanliness, staff & service
Me gusto el desayuno ..no tanto el cuarto pero en general esta bien
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Mayra

Liked: Cleanliness, staff & service, property conditions & facilities
Exelente atencion y ubicacion del hotel
Stayed 4 nights in Jul 2025
Verified

10/10 Excellent

Ivonne del Carmen

Stayed 2 nights in Jul 2025