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Sure Hotel by Best Western Bordeaux Lac

3.0 star property
Guests stroll through the tranquil garden or connect with helpful multilingual staff at this Bordeaux retreat that balances relaxation and productivity

Choose dates to view prices

Sure Hotel by Best Western Bordeaux Lac offers Le Restaurant serving three daily meals, garden views, and a sunny terrace for unwinding. Travelers appreciate the convenient bar, business center, and attentive concierge services provided by the multilingual team.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pet friendly
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Breakfast available
The current price is P4,833
P5,667 total
includes taxes & fees
Jun 20 - Jun 21

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Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 5 per pet, per night
Up to 22 lbs per pet

Children and extra beds

Children are welcome
2 children, up to the age of 21 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: EUR 100 per stay
  • A tax is imposed by the city: EUR 2.45 per person, per night. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 14 per person
  • Pet fee: EUR 5 per pet, per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Frequently asked questions

Is Sure Hotel by Best Western Bordeaux Lac pet-friendly?

Yes, Sure Hotel by Best Western Bordeaux Lac allows pets with a maximum weight of up to 22 lbs per pet. There's a fee of EUR 5 per pet, per night.

How much does it cost to stay at Sure Hotel by Best Western Bordeaux Lac?

As of May 22, 2026, prices found for a 1-night stay for 2 adults at Sure Hotel by Best Western Bordeaux Lac on Jun 20, 2026 start from P4,833, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking?

Self parking is free at this property.

What time is check-in at Sure Hotel by Best Western Bordeaux Lac?

Check-in start time: 3:00 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Sure Hotel by Best Western Bordeaux Lac?

Check-out is at noon.

Where is Sure Hotel by Best Western Bordeaux Lac located?

Located in Quartier du Lac, this hotel is within a 5-minute walk of Kart System and Barriere Casino Theatre. Bordeaux Congress Center and Stade Atlantique are also within 15 minutes. Claveau Tram Station is 29 minutes by foot and Les Aubiers Tram Station is 29 minutes.

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Reviews

Reviews

8.0

Very Good

8.4

Cleanliness

7.4

Location

8.4

Staff & service

8.0

Property conditions & facilities
Rating 10 - Excellent. 184 out of 610 reviews
Rating 8 - Good. 274 out of 610 reviews
Rating 6 - Okay. 98 out of 610 reviews
Rating 4 - Poor. 30 out of 610 reviews
Rating 2 - Terrible. 24 out of 610 reviews

Reviews

Verified

10/10 Excellent

Tetiana

Liked: Cleanliness, staff & service, amenities
The reception staff alone win this hotel 5*
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very warm welcome, staff did everything to help us as we have some mobility problems and they did all they could to help. Breakfast was very varied, excellent quality and refreshed quickly.
Stayed 1 night in Dec 2025
Verified

8/10 Good

Valkiria

Liked: Staff & service, property conditions & facilities, room comfort
The hotel staff were extremely nice, prepared to help all the time. There were no fridge in the room, though it was possible to store something in a fridge in the reception area. The hotel is in a strategic area if you want to discover the region. For Bordeaux downtown a bit too faraway.
Stayed 8 nights in Jun 2025
Verified

10/10 Excellent

Iain

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect for our weekend stay !!
Stayed 3 nights in Sep 2023
Verified

10/10 Excellent

Emmanuel

Liked: Cleanliness, staff & service, amenities
Personnel chambre restaurant
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Catherine

Liked: Cleanliness
Yes
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect for what we needed.
Stayed 1 night in Aug 2024
Verified

6/10 Okay

Jean Francois

Liked: Cleanliness, staff & service, property conditions & facilities
Good hôtel for sleeping, not for breakfast
Stayed 1 night in Feb 2025
Verified

10/10 Excellent

Robert

Liked: Cleanliness, property conditions & facilities, room comfort

Bordeaux overnight

Just a stop over for 1 night on trip to spain
Stayed 1 night in Jan 2025
Verified

8/10 Good

Julie

Liked: Cleanliness, staff & service, room comfort
Does what it says on the tin . Reasonably priced comfortable hotel for one night stop over welcoming helpful staff , very nice dinner , comfortable bed , secure parking. Ticks all the boxes
Stayed 1 night in Feb 2023
Verified

8/10 Good

anne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A
Stayed 3 nights in May 2024
Verified

8/10 Good

Laurena

Liked: Cleanliness, staff & service, amenities
Bon hôtel rénové à l’intérieur et bon accueil.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Abdel

Liked: Cleanliness, staff & service, amenities
La chambre était impeccable Le personnel vraiment gentille et professionnel Florine elle fait son travail bien comme il faut
Stayed 4 nights in Jan 2026
Verified

6/10 Okay

Marion

Rien d’exceptionnel. Chambre bouillante
Stayed 3 nights in Nov 2025
Verified

10/10 Excellent

Charlotte

Liked: Cleanliness, staff & service, amenities
Chambre propre
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Alexandre

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Le personnel était très accueillant, l'hôtel est propre ainsi que la chambre. Super rapport qualité prix, je recommande
Stayed 1 night in Jan 2026
Verified

8/10 Good

didier

Liked: Cleanliness, staff & service, amenities
Bon accueil Confort très correct
Stayed 1 night in Dec 2025
Verified

8/10 Good

Philippe

Liked: Cleanliness, staff & service, amenities
Personnel sympa mais pas de chauffage sans être prévenu avant notre visite
Stayed 2 nights in Nov 2025
Verified

8/10 Good

Julie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Chambre propre et cosy. Lit confortable.
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

CECILE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Equipe très accueillante, aimable et à l'écoute. Le service est au top!
Stayed 4 nights in Oct 2025
Verified

8/10 Good

Laurence

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
pas de commerce a proximite
Stayed 2 nights in Oct 2025
Verified

8/10 Good

laurent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Tout était ok mais au deuxième jour nous n'avons pas eu de verres à disposition.
Stayed 2 nights in Sep 2025
Verified

8/10 Good

Peter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Alles was man für Übernachtungen, braucht ist vorhanden.
Stayed 7 nights in Aug 2025
Verified

10/10 Excellent

Thierry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

C'est très bien !

Personnel vous accueillent très a l'écoute et agréable Le plus un restaurant avec du personnel impliqué, qui cuisine, partage son travail et avenant Chambre très sympa et très propre, avec tout le confort qu'il va avec Un tarif très raisonnable pour Bordeaux par rapport à la qualité de service Le petit point negatif, le personnel du matin moins souriant , mais c'est pas très grave vue l'ensemble du service
Stayed 1 night in Jul 2025
Verified

8/10 Good

JP Rinaudo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Chambre refaite, établissement suffisant pour y dormir. Pas de PDJ ni repas pris sur place, donc pas d'avis sur ces 2 points
Stayed 5 nights in Jun 2025