Bondleigh Hotels

"Staff were very welcoming, friendly and helpful. Hotel is older, characterful building but has parking (on the expensive side) but good for central city. Unfortunately the lift was out of operation for our stay but they did contact us beforehand to let us know. Booked a standard double but was given a king, room was hot but able to turn radiator off and open the windows. Nice toiletries in the bathroom, could have done with the fan working. No fridge in the room but there was a safe, an iron & ironing board, hairdryer and kettle with tea/coffee supplied. Can't comment on the restaurant as we didn't eat there. Some things in need of refurb/update, curtains had small holes in them, window glazing was a little rickety, but overall would stay again. "

"Great stay as always but why so expensive"

"First of all the positives. Lovely reception staff. Rooms were lovely and clean. Location perfect for our needs. Negatives, once you leave the reception and ground floor it is a very dated building. Our room was small but clean, issue glass screen in bathroom which you can’t move due to sink being in way so you cant get to the taps without climbing in the bath. I was woken around 2am by a really noisy butch of guests, not the hotels fault but could probably do with some sound proofing as the only reason I woke up was because it was so loud I thought they were in our room. Breakfast, lovely girls but didn’t ask us about allergies, showed us to table didn’t advise about cereals or juices. Asked if we wanted tea or coffee and took our breakfast order. How would I like my eggs? Pouched please! Received fried. No I didn’t complain as the lady sat next to us asked for boiled eggs and was told they don’t usually do them so would need to wait 10 minutes, when they arrived they were over cooked. The lady had also been woken by the other guests around 2am. Also restaurant was empty yet the lady and us were put right in a walk way where there seemed to be a lot of human traffic passing us. We did say something to reception on leaving and was offered to speak to a manger but I didn’t feel the need as the receptionist was lovely. Would we stay again, probably not."

"Very nice hotel, friendly staff, good location, plenty of free parking, great breakfast (gluten free breakfast was the best, good to be able to eat nearly everything on the buffet & the cooked option) Only stayed one night due to quick visit to see relatives but will be back and will definitely stay longer."

"The bed sheets were too small for the bed, so I woke up with my head on the mattress directly. Also when we came to check in the staff were doing some admin and we had to stand there for 10 minutes while they completed it in front of us"

"The breakfast was very good, and i had parking at the rear of the property "

"The staff were helpful and friendly. The history of the hotel is interesting as it is a former WW1 Hospital. That said it is dated for that same reason. We did not eat ar the restaurant so no review there but we found the bar very blah. Its more of a counter with alcohol. They have very limited parking but there is a pay public car park nearby. We found most of the sites to be within walking distance byt as far as pubs, shopping, or restaurants in the immediate area there really isn't anything. The hitel is fine for a night if you are on a road trip but if you are looking for several nights I would probably pick someplace else"

"Only stayed one night, to break up our journey. Easy booking via Expedia, easy to find with ample parking. Lovely friendly welcome at reception by Lil. We had a nice, spacious, spotlessly clean room with A Patio ! We couldn't resist the Sunday carvery which was very nice, as was the breakfast the next morning. So with a lovely location, nice friendly staff giving great service, what is not to like. Thanks to all of your hardworking staff & looking forward to visiting again soon. M&S"

"Nice restaurant and bar, room was very cosy and well equipped "