Hotels with smoking rooms in Blue Ridge Mountains, United States of America

"No breakfast "

"It was an ok hotel. The room was outdated but very clean. Our room was right by the pool, and it was very noisy every evening. The breakfast is the same hot food every day. But the staff was outstanding. Be aware that the pool images make it look larger than it is. A little disappointing. "

"We had a problem when we initially checked into our room. Jeremy, at the front desk was a true professional, he handled it, changed our room and provided a small gift. The hotel itself is a 10/10 it is clean, has activities, has time saver bands for the park, and the staff rule. Shout out as well to the ladies in the quick service location, I remembered a lady for a previous trip, with brown hair a little bit older she said she had been there for close to seven years. Everyone in the QSR restaurant worked incredibly hard. It was Spring Break and they were slammed. We extended a day, it’s really one of the best hotels in the world. The only spot that needs immediate improvement was Song and Hearth, the buffet was just average. They changed from Prime Rib, to oven roasted Turkey. For a family of four it was 185.00, The food was definitely not worth half of that price. Eat somewhere else, the buffet is also not that kid friendly, and the food was old, the pizzas looked like the had sat for a while, and the salad bar is an afterthought with just mixed greens and 3 dressings. The rest of the experience was incredible. Will return for a fourth time. Also, it seems their elevators are under constant repair, which creates many problems for guests. Upgrade or fix the elevators. "

"The Grove Park Inn used to be a five star property. It’s a 3 at best today. We went to the GPI to celebrate my son’s birthday. Just to hit the high notes, the service from the staff was terrible. They obviously have very little training in hospitality. Absolutely no enthusiasm by the person in the Cafe, the Concierge, or the wait staff. Additionally, the Edison restaurant was a big disappointment. Our waiter rushed us through our dinner, even though there were very few guests in the restaurant. We ordered drinks and my son ordered a Sour Pineapple Cherry beer. The waiter brought out a completely different beer. We tracked him down to let him know and he informed us that they did not have beer he ordered. He scooped up the beer glass and can without a word. He did not offer another alternative. Secondly, the television in the restaurant was tuned to a very divisive and controversial political channel. I was shocked. The local restaurants in my hometown know better than this. Additionally, our room was dirty. The bathroom floor was sticky and we found a dead bug, M & Ms and and old cough drop on the floor around the beds. Our hotel room was only serviced once during our four day stay. The Spa was also dirty and extremely dated. There was an old comb, the lining of a women’s swimsuit, and most disgusting, someone blew their nose in the cold plunge tub and we had to find someone to remove it. So, no cold plunge for us. The “Spa” robes were horrible. Will not return. "