Bitterley Hotels

"Parking is a bit of a squeeze but we did get a space although there is ample, easier parking at the library close by. We didn’t stay for breakfast so cannot comment on that. Initial receptionist (Easter Sunday) was okay but the receptionist on Easter Monday was friendly, informative and quite lovely which Sunday reception could maybe take a leaf from. Room was so airy, quiet and big so it was a shame to not have twin beds for our teens (who are big) and had to share a small sofa bed, in comparison mine and my husband’s bed was comfortable and big, very nice but felt a bit guilty. Luckily there was a little window area so my youngest son took over that area, pulling the net curtain to while my older son sat on the bed. Hotel exterior is so stunning and location is absolutely fabulous. I will return."

"Worse hotel I have ever stayed in . Dirty with no hot running water . AVOID AT ALL COSTS AND STILL AWAITING A REFUND "

"Not really"

"Lovely old building but well maintained and set in picturesque garden. I can why it was a popular venue for weddings. Had a lovely massage and can't thank Poppy enough as very attentive and you could see she enjoyed her wirk 🙏❤️"

"Too noicy people banging shouting all night, and the morning. No water in room.room was big ideal Comfy bed.self parking . Ideal hotel just outside town."

"Very bad experience: - Major building works blocking the main entrance - Paint and carpet work on my floor - Strong paint fumes affecting my asthma - Spa/Jacuzzi closed without prior notice and dust everywhere - Lift access not working properly - Accessibility barriers despite my visual impairment being noted on the booking - Very rude, unhelpful and unsympathetic reception staff"

"Outstanding! Comfortable, clean, and quiet! Breakfast was outstanding! "

"Friendly staff."

"Very good "