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"The reception staff were so welcoming, especially Jen who welcomed us like old friends. So chatty and lovely and a such a great start to our trip. Hotel and room was clean and looked great and just what we needed. Rooms were nice and warm during this cold weather however the hallways were a bit chilly! Would absolutely recommend and will return. "

"Room was a perfect temperature, nice towels and bedding. The tv was well positioned and the water was hot at all times Breakfast was good but some foods could have been a little warmer but that’s often the challenge for buffet service. The range and availability was great though. The lounge and bar are was very well run by professional and friendly staff who definitely know how to deliver great customer service. Drinks and food were all up to the required standard. The reception team were also very helpful and friendly providing good information and a smooth experience "

"Good service "

"Great breakfast selection"

"Clean and comfortable room. Very comfy beds and pillows. Courteous, efficient and friendly staff."

"Room was delightful,spacious, clean and had great tea making facilities. Staff were welcoming and happy to chat. We loved the Halls historic features which were highlighted in Christmas decor making it very special. We enjoyed a walk around the gardens in the morning before heading off a short distance into York. Fabulous stay and will be back again! Many thanks"

"Staff were outstanding. Thank you. "

"Breakfast was fantastic. The room was massive and the beds super comfy. The spa was excellent. Beautiful hotel in great grounds and only a few minutes walk to town centre "

"Friendly staff, good rate for a room on a weekend, free parking, warm and lashings of hot water. "