Bicknor Hotels

"When we checked in the Climate Control was not working correctly and the staff moved us to a new room. The problem was that the room had no climate control either and it was absolutely freezing in the room. The hotel staff was nice and admitted they were having problems with climate control system and said it would be fixed on Monday which is was not. The grout around the tile in the bathroom was missing and the shower hose separated from the shower head. The hotel did repair the shower on the Monday, however, Monday, it happened again. The hotel was a nice property but just need a little extra TLC."

"Friendly staff, clean rooms and public areas, good breakfast."

"Great enclosed rooftop Bar, breakfast really good"

"Clean room"

"Room clean, breakfast good plenty choice. Staff friendly"

"The staff were very good and evening meal and breakfast very nice. Very disappointed with the fact the key card holder said the bar opened TV12 noon on Saturday but when we asked staff they said it was not open until 3pm. We had arranged to meet friends in the bar at 12 noon so we all had to go into town before the football match which was the purpose of our stay. Maybe someone can amend the information."

"A"

"Lovely pool area and jacuzzi. Good Breakfast choices and easy parking."

"We were late for breakfast but there was still a full choice of tasty wholesome food available . Bed very comfortable . Room clean and tidy. Staff were smiley and helpful where necessary. Great location for motorway links etc yet no traffic noise . The only negative experience we had was the car park arrangements charging £5 per night and feeling worried about being fined for overstay / incorrect parking etc. We will look elsewhere on our next visit to Chatham . "