Belstone Hotels

"Clean room and good staff"

"Satisfactory "

"This was perfect for a uni visit stay. Excellent location close to the station and town centre. The building is a fantastic Victorian villa with lots of quirky original features and decorated really nicely. The staff are really welcoming. Breakfast was really good and included in our rooom rare which is a bargain! We stayed in 2 rooms and the beds were really comfy. Room has everything you need though bring your own hairdryer if you have thick/long hair. Shower is fine - not overly strong but these rooms are sympathetically styled into an old Victorian building - don't expect a walk in shower with rain attachment! Would absolutely recommend and will definitely stay again. "

"Room was very clean. Comfy bed. And lovely modern bathroom. Very quiet. Reception very welcoming. Pool felt nice & warm but didnt get chance to try it out. Didnt eat here so no comment on food."

"Perfect location "

"Breakfast was excellent, parking easy and safe staff very helpful room very clean"

"24hr staff helpful. good breakfast."

"Worst stay I have ever had. The first morning at breakfast the plates were so dirty it put us off eating. We literally went through the whole pile and could not find any clean ones. Didn't bother going to breakfast the 2nd morning. There was an odd smell on the first day when we walked into room but it was stifling hot so put the air conditioning on and left it at that. However the next evening when we returned to the room we walked in and there was a clear smell of drugs in the room which we could not get rid of by opening the window. The room below were also extremely noisy and it was quite late by this point. I went to reception and explained about the smell and the noise and she responded as though this was no surprise at all. She just said that if people are smoking even normal cigarettes on the balconies below then it does tend to come into the rooms above. She asked if we wanted to change rooms but it was late at this point and I expected them to actually deal with the situation. However they did nothing at all, not even go to speak to the room below to request they lower the noise levels. They literally take your money when you check in and don't care after that"

"The room was beautiful and comfortable. Bed very comfy, best nights sleep in a long time. Breakfast choice exceptional, very well cooked and presented. Staff fantastic. Well done 👏 "