Hotels with Airport Shuttle in Bel Air, Los Angeles

"No one goes out of their way to be helpful at this property. I booked for five days and arrived at noon to the hotel, obviously two hours before check-in and it's just horrible they want to charge $70 for early check-in. So off you go after a long flight if you don't want to spend the money. For a business hotel to have no in room dining service is pretty appalling, no breakfast in bed at this Sheraton. You can't even get lunch until 2:30pm at the restaurant. Who eats lunch at 2:30pm??? The straw that broke the camel's back was when I spent $60 for lunch to be delivered by Uber Eats, I couldn't get back into my room because the batteries had expired in the door lock so my room key didn't work. After going down to reception for the second time and mind you the same person I spoke with who supposedly called engineering didn't even recognize me. Unbelievable!! Finally asked to speak to the GM and someone came out and said she would at least take the $60 off my bill since my food was cold and proceeded to call engineering again. At least she tried to make it better but honestly after being locked out of my room for 35 minutes, cold food and all the other things that I found unpleasant about this "business hotel," I wouldn't stay again. Where's Gordon Ramsay when they need him?"

"Room was hot."

"Staff was very helpful."

"Hotel is beautiful. Room was huge. Loved everything about it"

" The best thing about my stay here was the excellent staff. Every single staff person that I encountered was friendly and went out of their way to be helpful."

"The room was clean and comfortable. Checkin and checkout were fast and efficient."

"Room was great , clean and spacious . Staff was friendly , great location for the airport and if you don’t mind walking you’ll be fine ."

"Great"

"Clean and courteous"