Be'er Ya'akov Hotels

"Yes"

"Would NOT recommend this hotel. They will take your money in a second, require double payment at check-in and charge your credit card and take over a week to refund, actually have not received a refund yet 7 days later. Check-In process was a terrible experience. The staff member was rude, told me I had not paid, that I was wrong, that my charge was virtual. It turns out I had paid, was correct and he was completely wrong. His rude attitude and presence set off a horrible week at Jewel Boutique Hotel. Had to spend an hour confirming with Hotels.com / Expedia that room had been pre-paid. The manager called the next day and said staff member was wrong and refund would be issued. Great problem solved, NEGATIVE! Like most people he had some excuse about it would take a few days. No problem, unfortunately a week later refund has not been issued. Have checked out and still do not have a refund. Horrible experience. Would not suggest this hotel. Most of the other staff was pretty nice and did a good job. This guy at check-in and manager ruined the rest of the experience. Pass on staying at this Hotel. "

"I have stayed at this hotel many times and it has always been excellent. The rooms are big, the showers are hot, and on the first floor there are some very good food places, so it is easy to get something to eat. Most importantly, they offer free shuttle service on the hour to Ben Gurion. This is huge because there is no direct route to the airport and a cab ride will cost your $40-$50 dollars. I would highly recommend this hotel to anyone especially if you need to catch an early flight."

"everything was perfect "

"Tje room was good, staff was friendly and ready to assist"

"Felt like home"

"Really great hotel. Highly recommend"

"Great location "

"Lovely room in a great location"