Batu Empat Belas Hotels

"Booked a water villa for the New Year celebration and had a wonderful stay. The villa was cozy yet felt very luxurious, with a beautiful private pool that I used throughout the day. Because of that, I often needed extra towels and floor towels, and housekeeping was excellent. They were very responsive and always provided everything I needed. The room was comfortable and well maintained, and the staff were friendly and attentive. Overall, a relaxing and memorable experience."

"Friendly staff. Organized check-ins. Clean Rooms"

"Good service "

"Good and clean"

"Room location and cleanliness are good. Location beside beach and kids pool also good for kids time."

"Relatively newly renovated, but not much thought put into location of numerous power points in the room. They are all not near the bed. Toilet seat doesn't really cover the bowl properly. Toilet door does not close and lock. It was very noisy at night past 12midnight."

"Staff not friendly. Room there was no hand face towels, buggy service is good but get in and out from buggy bit difficult for disabled people. "

"Was good for a weekend get away! Likes the big room and kitchen also. Nice property and gardens "

"Pictures were deceiving. Staff were incompetent. Messed up my booking. Instead of 2 rooms 3 nights they had 1 apartment 2 rooms. The night staff didnt understand and I had to book an extra room. Overall I had paid for an extra room that we didn’t use cause the staff didn’t know how to make the changes in the system. Place was run down and dingy. We had to change rooms cause it smelled moldy, and WC was leaking. Will not recommend. "