Batu Empat Belas Hotels

"It’s a good resort, the location and design was good. Despite there being many guests you didn’t feel like you were falling over people. Having access to the beach from the resort was good. However, it is looking a bit tired. Despite a message to keep the door closed to avoid sandflies it wasn’t possible to close the door to the balcony fully as it needed maintenance (which also meant if we had the aircon on it would have wasted energy). We were offered drinks and canapés is the lounge at sunset, was a nice touch. However, they had none of the ingredients for the cocktails on their menu. Some of the pool loungers needed repairing. Items on the menu were well over priced. Overall we enjoyed our stay."

"Good service "

"Good and clean"

"Room location and cleanliness are good. Location beside beach and kids pool also good for kids time."

"So so"

"Relatively newly renovated, but not much thought put into location of numerous power points in the room. They are all not near the bed. Toilet seat doesn't really cover the bowl properly. Toilet door does not close and lock. It was very noisy at night past 12midnight."

"Staff not friendly. Room there was no hand face towels, buggy service is good but get in and out from buggy bit difficult for disabled people. "

"Was good for a weekend get away! Likes the big room and kitchen also. Nice property and gardens "

"Pictures were deceiving. Staff were incompetent. Messed up my booking. Instead of 2 rooms 3 nights they had 1 apartment 2 rooms. The night staff didnt understand and I had to book an extra room. Overall I had paid for an extra room that we didn’t use cause the staff didn’t know how to make the changes in the system. Place was run down and dingy. We had to change rooms cause it smelled moldy, and WC was leaking. Will not recommend. "