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Aparthotel

Zimbali suites

3.5 star property

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Nestled in a serene setting, Zimbali suites offers an oasis of relaxation with a poolside bar and outdoor pool. Treat yourself to rejuvenating spa services, savor breakfast and dinner at one of the 3 on-site restaurants or unwind with coffee at the coffee shop/cafe. Enjoy free WiFi throughout your stay.

Reviews

7.2 out of 10
Good

Popular amenities

  • Pool
  • Kitchen
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Laundry
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About this property

Zimbali suites

  • Property highlights
  • A poolside bar, a terrace, and a coffee shop/cafe are just a few of the amenities provided at Zimbali suites. Treat yourself to spa services, such as a Swedish massage, a body treatment, or a manicure/pedicure. Be sure to enjoy breakfast and dinner at the 3 on-site restaurants. Free in-room WiFi is available to all guests, along with a garden and dry cleaning/laundry services.
  • Other perks include:
    • An outdoor pool
    • Concierge services, barbecue grills, and outdoor furniture
    • A 24-hour front desk
  • Room features
  • All 106 individually furnished rooms boast comforts such as air conditioning, as well as amenities like free WiFi.
  • Extra conveniences in all rooms include:
    • Showers, free toiletries, and hair dryers
    • 48-inch flat-screen TVs with premium channels
    • Kitchens, full-sized refrigerators/freezers, and dishwashers

Similar properties

Front of property - evening/night
First Group La Montagne
Ballito
  • Pool
  • Hot tub
  • Spa
  • Pet friendly
7.6 out of 10, Good, 170 reviews
The price is P5,739
P6,600 total
includes taxes & fees
Jun 9 - Jun 10
First Group La Montagne
Compare similar properties

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight

Check-out

Check-out before 10 AM

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property

To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome

Rollaway/extra beds are not available

Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Breakage deposit: ZAR 1000.00 per stay
  • A damage deposit of ZAR 1000.00 will be collected before check-in.

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Long-term renters welcome
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
This property is professionally cleaned

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
No pets and no service animals are allowed at this property

Frequently asked questions

Does Zimbali suites have a pool?

Yes, this property has an outdoor pool.

Is Zimbali suites pet-friendly?

No, pets are not allowed at this property.

How much is parking?

This property doesn't offer parking.

What time is check-in at Zimbali suites?

Check-in start time: 3:00 PM; Check-in end time: midnight.

What time is check-out at Zimbali suites?

Check-out is at 10 AM.

Where is Zimbali suites located?

Situated in Ballito, this beach aparthotel is 1.1 mi (1.7 km) from Casuarina Beach and within 3 mi (5 km) of Open Park and Holla Trails. Netcare Alberlito Hospital is 2.7 mi (4.4 km) away.

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Reviews

Reviews

7.2

Good

7.8

Cleanliness

8.6

Location

6.2

Staff & service

7.6

Property conditions & facilities
Rating 10 - Excellent. 15 out of 42 reviews
Rating 8 - Good. 9 out of 42 reviews
Rating 6 - Okay. 6 out of 42 reviews
Rating 4 - Poor. 8 out of 42 reviews
Rating 2 - Terrible. 4 out of 42 reviews

Reviews

Verified

10/10 Excellent

Mamokgethi

Liked: Cleanliness, room comfort, communication
Great stay, hotel staff was amazing and helpful including house keeping. Great view and access to The Capital and gymnasium.
Stayed 4 nights in Sep 2025
Verified

10/10 Excellent

Sakhile

Liked: Cleanliness, amenities, property conditions & facilities, communication
Great spit right next to capital hotel. Amazing resort amenities, peacefully awesome
Stayed 2 nights in Jan 2025
Verified

10/10 Excellent

Nombuso

Liked: Cleanliness, room comfort, communication
What i loved the most is the beautiful aroma as you enter the suites, that invites you into what felt like a spa retreat! The cleanliness and softness of the bedding and fresh towels added to thr luxury experience. Entry and exit into the estate seems to be an inconvenience at first but definitely welcomed level of security. Thank you for the wonderful hospitality, we felt safe at all times.
Stayed 2 nights in Jun 2025
Verified

8/10 Good

Molefe

Liked: Amenities, property conditions & facilities
Very friendly and efficient service.
Stayed 2 nights in Aug 2023
Verified

10/10 Excellent

Petrus

Liked: Cleanliness, property conditions & facilities, communication
Excellent
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Rowin

Liked: Cleanliness, amenities, property conditions & facilities, communication
Loved it everything
Stayed 2 nights in Apr 2025
Verified

10/10 Excellent

Neville

Liked: Cleanliness, amenities, property conditions & facilities, communication
Great
Stayed 4 nights in May 2025
Verified

4/10 Poor

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Zimbali suites

Horrible experience. Unhygenic conditions especially worsened by the fact that we were travelling with two infants. Cleaning staff in no uniform nor any formal training. Little to No wifi available. No phone signal. Unclean towels and bed sheets. Floor mats thrown on top of baby towels. Outside veranda brom used to sweep carpets! Unhelpful and curt hotel staff. Gold carts seen being misused to transport certain female guests to and fro instead of being useful. (We got stuck at the bb club with an elderly person and two babies) as a result of no golf cart coming when called. Instead returned to find all carts in use busy transporting female guests to and fro) Swimming pool in a filthy unhygenic state.I
Stayed 4 nights in Jan 2018
Verified

2/10 Terrible

Gonaseelan

Disliked: Communication

Would need to be desperate to stay here again

Probably one of my worst check in experience ever. The communication, the reluctance to assist and just don’t care attitude of hospitality workers seems shocking.
Stayed 3 nights in Mar 2022
Verified

6/10 Okay

Ayanda

Not so good as before, some areas where closed, they was no light on our pool Suite
Stayed 2 nights in Mar 2021
Verified

4/10 Poor

Verified traveler

Disliked: Room comfort, communication

What a joke!

We spent a family weekend here, with 2 couples sharing a 2 bed, 2 bath suite. The rooms were clean but very poorly equipped - remote controls didn’t work, there was no patio furniture & only one 2 seater couch for a 4 sleeper unit, hardly any crockery and glasses on the kitchen & whatever they was was from odd sets! Also no bedside lamps in bedrooms, threadbare towels and a light that shone all night outside the 2nd bedroom with no blind to block out the light. We didn’t sleep a wink until it went off with a timer at 5am. To top it all, there is no service directory and no telephone to call somebody in charge to get help. The general line which we googled was not answered when we called. There could have been a fire and nobody from “Management” would have been reachable!! What a joke!!
Stayed 2 nights in Mar 2021
Verified

8/10 Good

Denver

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

comfy

I was at first concerned after reading reviews however as a family of 4 we were very happy and comfortable in room 104. Very neat and clean, everything you could need. My kids loved it. thank you
Stayed 2 nights in Feb 2020
Verified

6/10 Okay

Verified traveler

Liked: Staff & service
Disliked: Room comfort
I booked a room with a queen bed. The day before my date I received a call from a lady who asked to move us to another room coz the couple that was suppose to vacate extended. I said it is ok provided it is a similar room. she said it is bigger. I got to the room we found a double bed in one room and a 2 twin beds in another room. Honestly, it don't make sense to me that her idea of bigger is two separate rooms. i didnt have time to call her cos I was there for a function and I was already late.
Stayed 1 night in Feb 2020
Verified

10/10 Excellent

Oomraj

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
it was amazing - had booked another night because of it beigng so good would i receive the addition rewards on my profile
Stayed 2 nights in Feb 2020
Verified

4/10 Poor

Sanjay

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Supposedly a 5-star stay was more like a 2-3 Stay

Not so good: Receptionist was awol for about 10 mins on arrival. Had to wait to check-in. During our stay receptionist was difficult to find at the desk, mostly unavailable. New receptionist, unable to provide sufficient information about resort facilities. One toilet in the room not working, no maintenance people available to repair for the duration of our stay. No soap or toiletries provided in the room. Found spiders in the bed. Supposedly a 5-star stay was very dissappointing indeed. More like 2-3 star
Stayed 1 night in Jan 2020
Verified

8/10 Good

Ngwako

Liked: Cleanliness, property conditions & facilities, room comfort
Lovely venue but the service was disappointing. No information was given out at check in on activities and amenities. There was connection issues with our dstv and towels are not changed daily
Stayed 3 nights in Dec 2019
Verified

6/10 Okay

Lesetja

Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort

terrible Zimbali Suite Room 319

It was terrible Zimbali Suite Room 319. The window in the bedroom had no blinds. The night shift guys gave us a salotape to close the window using a towel. 2. During booking we chose a Queen bed but the room had a double bed essentially they conned us. We want our money back. 3. The DSTV switched off while we were watching. Lastly we could not use the iron board because the holder underneath was broken.
Stayed 1 night in Aug 2019
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Numero uno

It was good we enjoyed our stay
Stayed 2 nights in Jun 2019
Verified

2/10 Terrible

Lufuno

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The place did not look anything close to internet advert. Too expensive and horrible furniture. I will or stay there again.
Stayed 2 nights in Jun 2019
Verified

6/10 Okay

AB

Liked: Property conditions & facilities, room comfort
Disliked: Cleanliness, staff & service
I had no kids for the pots and my room was not cleaned accordingly
Stayed 2 nights in Apr 2019
Verified

4/10 Poor

sibongile

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Disaster at Room 319 Zimbalo Suites

Room 319 Zimbali suites was a disaster, the room had no towels and the bedroom has no curtains or blinds
Stayed 1 night in Mar 2019
Verified

4/10 Poor

Verified traveler

Disliked: Staff & service

DISSAPOINTED CUSTOMER

The service was very poor.they were very unorganized.bathroom was not clean. No tissue paper was provided. Hotel stuff were most unfriendly and not helpful. The only nice lady was the 1 from the suites reception.was getting sent from 1 person to the next to get towels and then was told towels were not provided. Facilities that could be used were not clearly mentioned. Overall just a mediocre place because nothing was easily accessible.very disappointed for an international travel. This place needs alot of planning before hand, not what a vacation should be. Would not recommend to my friends and family.not enough entertainment for kids. What's the use of the beach if you cannot swim in the ocean.shuttle service was horrible.
Stayed 2 nights in Jan 2019
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best short holiday ever

My stay with my family was amazing .Enjoyed the quietness and ambiance of the place .Our stay was short most definitely will go for 1 day or 2 more in the future.
Stayed 1 night in Dec 2018
Verified

10/10 Excellent

Raymond

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

My wife's birthday celebrations

My experience was excellent in that I will recommend this suite to my friends, work colleagues and family members.
Stayed 2 nights in May 2018
Verified

4/10 Poor

ameer

Stayed 2 nights in Nov 2025