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Pavilion Hotel Durban

3.0 star property
Beach hotel with a 24-hour front desk and a coffee shop

Choose dates to view prices

The Pavilion Hotel Durban, in the heart of the city, offers a welcoming base for visitors. Enjoy breakfast or dinner at Cliantro, then relax with coffee or cocktails at the bar and café. In-room WiFi, convenient luggage storage, and a 24-hour front desk enhance the experience.

Reviews

7.4 out of 10
Good

Popular amenities

  • Bar
  • Room service
  • 24/7 front desk
  • Breakfast available
  • Parking available
  • Laundry

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Premium Double Room, 1 Double Bed

In-room safe, desk, iron/ironing board, free WiFi

Premium Double Room, 1 Double Bed

Highlights

Air conditioning
LED TV
Blackout drapes/curtains
Private bathroom
Coffee/tea maker
Satellite channels
Daily housekeeping
Laptop-compatible safe
  • 45 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Double Room

In-room safe, desk, iron/ironing board, free WiFi

Deluxe Double Room

Highlights

Air conditioning
LED TV
Private bathroom
Coffee/tea maker
Satellite channels
Daily housekeeping
Laptop-compatible safe
Desk
  • 45 sq m
  • Partial ocean view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Family Room

In-room safe, desk, iron/ironing board, free WiFi

Family Room

Highlights

Air conditioning
LED TV
Private bathroom
Coffee/tea maker
Satellite channels
Daily housekeeping
Laptop-compatible safe
Desk
  • 50 sq m
  • Sleeps 4
  • 2 Double Beds
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About the neighborhood

Map
15 K E Masinga Road, Durban, KwaZulu-Natal, 4000

What's nearby

  • Durban International Convention Centre - 15 min walk - 1.3 km
  • Suncoast Casino and Entertainment World - 18 min walk - 1.5 km
  • Durban Beach - 18 min walk - 1.5 km
  • Moses Mabhida Stadium - 3 min drive - 2.9 km
  • uShaka Marine World - 3 min drive - 2.9 km

Getting around

  • King Shaka Intl. Airport (DUR) - 30 min drive

Restaurants

  • ‪Joe Cool's - ‬5 min walk
  • ‪McDonald's - ‬11 min walk
  • ‪Island Style - ‬3 min walk
  • ‪Hollywoodbets Bunny Bar at Kingsmead - ‬13 min walk
  • ‪Durban Beach Cafe - ‬8 min walk

About this property

Pavilion Hotel Durban

Hotel near Golden Mile
Located close to Mini Town and Durban International Convention Centre, Pavilion Hotel Durban provides a coffee shop/cafe, dry cleaning/laundry services, and a bar. The on-site restaurant, Cliantro, offers breakfast and dinner. In addition to a conference center, guests can connect to free in-room WiFi.
You'll also enjoy the following perks during your stay:
  • Full breakfast (surcharge), self parking (surcharge), and an area shuttle
  • A banquet hall, an elevator, and luggage storage
  • Free newspapers, 2 meeting rooms, and a front-desk safe
Room features
All 73 rooms include comforts such as laptop-compatible safes and air conditioning, in addition to perks like free WiFi.
Extra conveniences in all rooms include:
  • Bathrooms with showers and free toiletries
  • LED TVs with premium channels
  • Coffee/tea makers, daily housekeeping, and desks

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  • Air conditioning
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Area shuttle (surcharge)
  • Secured, uncovered self parking on site (ZAR 50 per night)
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily full breakfast available 6:30 AM to 10:30 AM for a fee: ZAR 150 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Cliantro

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 2 meeting rooms
  • Conference center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • LED TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board on request
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 10:00 AM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately ZAR 150 per person
  • Uncovered self parking fee: ZAR 50.00 per night (in/out privileges)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit

We should mention

No pets and no service animals are allowed at this property

National rating

Quality Graded by the Tourism Grading Council of South Africa (TGCSA) – South Africa's official quality assurance organization.

Property is also known as

Pavilion Hotel Durban
Pavilion Hotel
Pavilion Durban
Pavilion Hotel Durban Hotel
Pavilion Hotel Durban Durban
Pavilion Hotel Durban Hotel Durban

Frequently asked questions

Is Pavilion Hotel Durban pet-friendly?

No, pets are not allowed at this property.

How much is parking at Pavilion Hotel Durban?

Self parking is available for ZAR 50.00 per night. Limited spots are available.

What time is check-in at Pavilion Hotel Durban?

Check-in start time: 3:00 PM; Check-in end time: 10:00 AM. Late check-in is available during limited hours.

What time is check-out at Pavilion Hotel Durban?

Check-out is at 10:00 AM.

Where is Pavilion Hotel Durban located?

Located in Durban Beachfront, this beach hotel is within a 10-minute walk of Golden Mile and Mini Town. Durban International Convention Centre and Durban Beach are also within 1 mi (2 km).

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Pavilion Hotel Durban Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 86 out of 297 reviews
Rating 8 - Good. 92 out of 297 reviews
Rating 6 - Okay. 65 out of 297 reviews
Rating 4 - Poor. 26 out of 297 reviews
Rating 2 - Terrible. 28 out of 297 reviews

7.8/10

Cleanliness

7.6/10

Staff & service

7.0/10

Amenities

7.2/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Mandisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place and location outside parking is not safe my mirror was removed from my car otherwise this place is was amazing

10/10 Excellent

HASINA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Magnifisent

It was awesome. Staff was brilliant. Hotel was nice and clean. They took care of all our needs. Well done
Stayed 3 nights in Dec 2023

8/10 Good

Yolande

Liked: Cleanliness, staff & service, property conditions & facilities
The room had no towels. But a quick call to reception and towel were delivered. Dinner was really good. Breakfast was amazing and plentiful. Staff were friendly.
Stayed 2 nights in Oct 2024

8/10 Good

Betty

Liked: Cleanliness, staff & service, property conditions & facilities
The breakfast was good and delicious. It’s easy to around town and it’s near the Casino.
Stayed 1 night in Oct 2025

10/10 Excellent

Ziyanai

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Convienient

Great location. Good hotel
Stayed 1 night in Mar 2025

10/10 Excellent

Timothy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good overall
Stayed 3 nights in Aug 2024

10/10 Excellent

Bradley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great service

Service was great and staff were accomodating and friendly. Rooms were clean and had a rwlaxing atmosphere.
Stayed 1 night in Jan 2024

2/10 Terrible

Patricia

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort

High level of unprofessionalism.Poor service.

Wasted 3 hour trying to sort a misunderstanding between pavillion hotel and agent.I did recieve a confirmation that everything was in order because I booked two months before my stay.Disappoining,my booking was canceled at the last hour.I ended up crying alone in the reception area.I was late for the show.The matter was sorted after 3 hours of endless phone calls and unnecessary arguments.I was so hurt.Improve your communication skills between you and agents.
Stayed 1 night in Dec 2023

6/10 Okay

Rabia

Liked: Cleanliness, staff & service
The hotel didn't have a back up generator very inconvenient due to daily loadshedding which affects all of S. Africa. The smart TV. is reliable on an effective WiFi, which unfortunately was not the case. Very frustrating.
Stayed 9 nights in Aug 2023

6/10 Okay

Precious

Liked: Staff & service
Disliked: Property conditions & facilities
The property on it own needs some work even the curtains were dirty , but the housekeeping was on point
Stayed 2 nights in Mar 2023

10/10 Excellent

Andile

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great bar-man

Great stay I enjoyed the bar👌
Stayed 2 nights in Dec 2022

10/10 Excellent

Kaita

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Pavilion hotel is you next holiday home

The hotel was soo clean,I was very satisfied with our room. The rooms were cleaned n linens changed on daily basis. We really enjoyed our stay there. To top it up the hotel is just a walk away from the beach.
Stayed 3 nights in Dec 2022

8/10 Good

Mshibe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great

Everything was perfect 👌
Stayed 2 nights in Nov 2022

4/10 Poor

Reuben Ishmael

Disliked: Cleanliness, property conditions & facilities, room comfort
I think the hotel needs some serious renovations..
Stayed 2 nights in Nov 2022

6/10 Okay

Patricia

Disliked: Cleanliness, property conditions & facilities, room comfort

Apenas para dormir

Las habitaciones muy básicas sin heladera pocos enchufes para los teléfonos y otras cosas , muy ruidoso , bien ubicado con relación a la playa
Stayed 3 nights in Sep 2022

10/10 Excellent

Gift

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Love this place

The place was very excellent,dont mind to recomend place for someone else to book,staff very friendly and service is very excellent
Stayed 4 nights in Apr 2022

2/10 Terrible

Rudolf

Disliked: Cleanliness, amenities, property conditions & facilities
Wir haben nicht mal dort geschlafen, sind grad weiter.
Stayed 4 nights in Jan 2022

10/10 Excellent

Nomelo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was great
Stayed 1 night in Jan 2022

8/10 Good

Marushka

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I had a wonderful stay. Would definitely come back again. Thank you.
Stayed 4 nights in Dec 2021

2/10 Terrible

Thamara

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Filthy place

The trip was terrible, it made my son not to enjoy his first time in Durban. The bathroom had a very bad smell that i told the staff to fix but nothing was done. I didnt even want to order food at the restaurant, because the smell was too much. I even bought an airfresher but it did not help. It was the worst hotel experience ever. All the way from Limpopo to be disappointed like that. Im not a happy customer. Ill never recommend it to anyone. Waste of my money.
Stayed 3 nights in Oct 2021

2/10 Terrible

Felicia

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

The hotel need maintenance and good management.

I had a terrible experience, first my room was not ready when i got there, i had to wait for more than an our with my tired kids, when it was finally ready i had to deal with the noise the whole night and i had to check out so i could find the other peaceful place to sleep even though i had booked for two days.
Stayed 2 nights in Oct 2021

6/10 Okay

Palesa

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort

Outdated but reasonably priced

The hotel is a walking distance from the beach. Its located in a busy street so it can be quiet noisy in the evening. The windows looked like they haven't been cleaned in years and the overall look is outdated. The price was very reasonable
Stayed 3 nights in Mar 2021

10/10 Excellent

Nothemba

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

My super Pavilion Hotel

The hotel was amazing nice and clean,even reception lady was so kind ,I am definitely going back 2021.
Stayed 2 nights in Dec 2020

6/10 Okay

Pearl

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service

Bad customer service

Checkin was on the 25.10.2020 It took forever cos room was not ready . 3pm was advised as the checkin time on the day . Reception lady was rude ... kids ended up napping on the couches by the lobby cos they were tire tired . After being on an 8hour bus
Stayed 4 nights in Oct 2020

6/10 Okay

Khonzaphi

Liked: Cleanliness
The stay was okay. Management must look at the noise issues from its clients. The place was so noisy and we could hardly sleep. People must respect Hotels as they accommodate different types of people
Stayed 2 nights in Oct 2020