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Hotel Zum Stern

4.0 star property

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Located close to Schlossalm Funicular and Alpentherme Gastein, Hotel Zum Stern provides an adjacent golf course, a terrace, and a garden. Take some time to relax at the onsite spa. In addition to a library and a fireplace in the lobby, guests can connect to free in-room WiFi, with speed of 25+ Mbps.

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • Pool
  • Hot tub
  • Spa
  • Pet friendly
  • Parking included
  • Free WiFi
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About this property

Hotel Zum Stern

  • Upscale hotel near Alpentherme Gastein
  • Located close to Schlossalm Funicular and Angertal Ski Resort, Hotel Zum Stern provides an adjacent golf course, a terrace, and a garden. Take some time to relax at the onsite spa. Free in-room WiFi, with speed of 25+ Mbps, is available to all guests, along with a library and a fireplace in the lobby.
  • Other perks at this hotel include:
    • Swimming pool along with sun loungers and pool umbrellas
    • Free self parking
    • Buffet breakfast (surcharge), an indoor pool, and golf cart on site
    • Luggage storage, a billiards/pool table, and a computer station
  • Room features
  • All guestrooms at Hotel Zum Stern have perks such as laptop-friendly workspaces and free stocked minibars, in addition to amenities like free WiFi and safes.
  • More amenities include:
    • Bathrooms with tubs or showers and hair dryers
    • 43-inch flat-screen TVs with cable channels
    • Wardrobes/closets, heating, and desks

All inclusive details

  • All-inclusive room rates at Hotel Zum Stern are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

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Das Alpenhaus Gasteinertal
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  • Pool
  • Hot tub
  • Breakfast included
  • Spa
9.0 out of 10, Wonderful, 74 reviews
The price is P12,132
P13,761 total
includes taxes & fees
May 21 - May 22
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Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 8:00 PM
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Late check-out fee: EUR 55

Special check-in instructions

The front desk is open daily from 8:00 AM - 8:00 PM
Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staffed during limited hours
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
At check-in, guests must provide a record of full COVID-19 vaccination
COVID-19 vaccination record requirement applies to all guests aged 12 and up; guests must have received complete COVID-19 vaccination at least 1 days prior to check-in
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from October 31 to December 12:
  • Bar/Lounge
  • Dining venue(s)
  • Fitness facilities
  • Laundry facilities
  • Parking area
  • Spa
  • Hot tub
  • Swimming pool

Access methods

Front desk (limited hours)

Pets

Pets allowed for an extra charge of EUR 15.00 per pet, per day
Service animals are welcome, and are exempt from fees
Welcoming dogs only

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply year round. Other exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 December - 31 October, EUR 2.40 per person, per night
  • A tax is imposed by the city: From 1 November - 30 November, EUR 1.20 per person, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 25 for adults and EUR 12.5 for children
  • Pet fee: EUR 15.00 per pet, per day
  • Service animals are exempt from fees
  • Late check-out fee: EUR 55

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher and a first aid kit

We should mention

Pool access available from 8:00 AM to 8:00 PM
Reservations are required for golf tee times; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Guests under 16 years old are not allowed in the spa

National rating

Hotelstars Union assigns an official star rating for properties in Austria. This property is rated 4 stars.

Frequently asked questions

Does Hotel Zum Stern have a pool?

Yes, this property has an indoor pool. Pool access is from 8:00 AM–8:00 PM. The pool is closed seasonally each year from October 31 to December 12.

Is Hotel Zum Stern pet-friendly?

Yes, dogs are allowed at this property. There's a fee of EUR 15.00 per pet, per day. Service animals are exempt from fees.

How much is parking?

Self parking is free at this property.

What time is check-in at Hotel Zum Stern?

Check-in start time: 3:00 PM; Check-in end time: 8:00 PM. After-hours check-in is not available.

What time is check-out at Hotel Zum Stern?

Check-out is at 11 AM. Late check-out is available for EUR 55.

Are there all-inclusive benefits at Hotel Zum Stern?

Some rate plans available at this property are all-inclusive.

Where is Hotel Zum Stern located?

Situated in the mountains, this spa hotel is within 1 mi (2 km) of Gastein Ski Resort, Schlossalm Funicular, and Alpentherme Gastein. Angertal Ski Resort and Gastein Vapor Bath are also within 6 mi (10 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

9.8

Exceptional

10

Cleanliness

8.6

Location

9.6

Staff & service

9.6

Property conditions & facilities
Rating 10 - Excellent. 29 out of 33 reviews
Rating 8 - Good. 3 out of 33 reviews
Rating 6 - Okay. 1 out of 33 reviews
Rating 4 - Poor. 0 out of 33 reviews
Rating 2 - Terrible. 0 out of 33 reviews

Reviews

Verified

10/10 Excellent

Françoise

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Kind people, good service, nice room swimmingpool small but relaxing
Stayed 2 nights in Jul 2024
Verified

10/10 Excellent

Yvonne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Ankommen, wohlfühlen, glücklich sein

Unser Aufenthalt im Sonnenhotel Zum Stern war einfach wundervoll! Schon bei der Ankunft hat uns die harmonische und schöne Atmosphäre begeistert. Das Zimmer war genauso wie auf den Bildern – was ja leider nicht selbstverständlich ist. Hier konnte ich nur sagen: Wow! Alles war stimmig, sauber und liebevoll gestaltet. Besonders positiv hervorheben möchte ich die vielen Möglichkeiten: Fitnessstudio, Schwimmbad, Pool und die angebotenen Aktivitäten – es ist wirklich für jeden etwas dabei. Ein absolutes Highlight für mich persönlich war, dass ich sogar eine eigene vegane Speise bekommen habe. Das ist alles andere als selbstverständlich, denn oft muss ich mir etwas im Supermarkt kaufen oder extra ein Restaurant suchen. Hier habe ich mich jedoch rundum umsorgt gefühlt. Ein großes Dankeschön auch an das gesamte Team, das mit Freundlichkeit und Professionalität überzeugt. Besonders Laura und der nette Kellner mit der Brille sind uns in Erinnerung geblieben – beide so herzlich, charmant und aufmerksam, dass man sich sofort wohl und willkommen fühlt. Ich habe mich hier rundum umsorgt gefühlt, fast wie eine kleine Königin. Dieses Hotel kann ich von Herzen weiterempfehlen und wir werden ganz bestimmt wieder buchen.
Stayed 2 nights in Sep 2025
Verified

10/10 Excellent

Klaus

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Freundlichkeit im Service und Restaurant sehr bemerkenswert Die Essens-Auswahl bei der Halbpension sehr vielfältig und das Essen jedesmal ausgezeichnet.
Stayed 3 nights in May 2025
Verified

10/10 Excellent

Brigitta

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
War alles perfekt, wir können es weiterempfehlen.
Stayed 2 nights in Dec 2024
Verified

10/10 Excellent

Jürgen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Alles super in Ordnung
Stayed 1 night in Dec 2024
Verified

10/10 Excellent

Alexander

Liked: Cleanliness, staff & service, property conditions & facilities
Ein tolles Hotel mit sehr schönem SPA-Bereich und sehr leckerem Essen. Schön ist, dass man einen festen Tisch zugewiesen bekommt. Das Personal ist außerordentlich bemüht und freundlich. Für Gäste, die öffentlich anreisen, könnte man in dieser Kategorie jedoch einen (gerne auch kostenpflichtigen) Shuttle zum Bahnhof anbieten.
Stayed 10 nights in Aug 2024
Verified

10/10 Excellent

Ivan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best stay in Bad Hofgastein

Galet bra hotell i Bad Hofgastein med superb service. Att var bra och maten var i en klass för sig. Nära till alla aktiviteter i dalen. Rekommenderas starkt!
Stayed 2 nights in Jul 2024
Verified

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Alles super, lecker Essen
Stayed 1 night in Jul 2024
Verified

10/10 Excellent

Dan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fint hotel og lækkert wellness område. Super morgenmad. En rigtig dejlig oplevelse.
Stayed 5 nights in Feb 2024
Verified

8/10 Good

Anton

Liked: Cleanliness, amenities, property conditions & facilities
Sehr zäher Checkin (längeres Warten und Suchen nach einer Ansprechperson Rezeption. Im Zimmer war die Taschenbücherbox im Bad leer und es fand sich am Sonntag Nachmittag keiner im Hotel, der den von den Vormietern verschlossenen Zimmertresor öffnen und für uns benutzbar machen konnte. Sonst aber sehr positive Bewertung. Sauber, geräumiges Zimmer, Sanitäreinrichtung top und Frühstücksangebot qualitativ sehr gut und umfangreich.
Stayed 1 night in Jul 2023
Verified

10/10 Excellent

Andreas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Angenehme Atmosphäre, gutes Essen
Stayed 1 night in Mar 2023
Verified

10/10 Excellent

Christian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Gerne Wieder

Schone Zimmer Essen ist sehr gut, Service freundlich aber sollten aktiver sein (aber war nicht schlimm) Rezeption sehr freundlich Wellnessbereich ist traumhaft, Indoor Pool auch sehr groß
Stayed 1 night in Mar 2023
Verified

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property overall - family feel. Breakfast was spectacular and they even search an afternoon buffet.
Stayed 1 night in Jan 2020
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
location, staff and room cleanliness are superb. The spa with all the different amenities is perfect after a long day hiking in the alps. They also catered to me being vegan with 5 course meals every night. Would definitely stay here again.
Stayed 2 nights in Oct 2019
Verified

10/10 Excellent

Johannes

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sehr freundliches, achtsames Personal. Saubere Zimmer. Gerne wieder!
Stayed 2 nights in Jul 2019
Verified

10/10 Excellent

Roman

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Vše super
Stayed 3 nights in Mar 2019
Verified

10/10 Excellent

michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great personal service.

This hotel is a little way out of the town center but on the way to the ski slopes. The Hotel is traditionally Austrian in style, has great facilities and is clean tidy and efficient. What sets the Zum Stern apart is the helpfulness and attentiveness of the staff and management, which was unbelievably good.
Stayed 3 nights in Jan 2019
Verified

10/10 Excellent

greg

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect hotel for single traveler looking to ski

Hotel has shuttle service from local train station. There are buses as well. Hotel staff are extremely polite and helpful. They definitely provide a very personal experience. There is a free skibus to the ski area. Upon returning there is one of the best spa facilities that I ever experienced. There at least 5 different saunas. I will definitely return to this hotel and not look for anything different on the next trip.
Stayed 2 nights in Jan 2018
Verified

8/10 Good

Igor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Все замечательно. Единственный недостаток-это то,что отель находится довольно далеко от центра. Правда,близко к горнолыжным склонам.
Verified

10/10 Excellent

Louise

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Super oplevelse.

Fantastisk morgenmad. Dejligt poolområde, med en fod, varm pool.
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Schönes Hotel, toller Wellnessbereich

Ein perfekter Urlaub .... 👍🏻 Sehr freundliches Team, gepflegtes, sauberes Hotel, schöner Pool, der Wellnessbereich phantastisch, sehr gutes Essen
Verified

10/10 Excellent

Tommaso

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2025
Verified

10/10 Excellent

Monika Anna

Stayed 2 nights in Jul 2025
Verified

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025