Hotels near Avenida Presidente Masaryk

"This hotel was absolutely FABULOUS. Nestled in a historic building with modern and stylish decor in a great location in Polanco. The staff was very helpful and friendly. They wrote me a beautiful hand-written card for my birthday which was a few days away. Highly recommended for adults who appreciate peace and quiet surrounded by beauty. "

"It was a smooth trip for me. It was my first trip to CDMX and the property offers a lot inside or very close by until you gain confidence enough to spread out. The room service is very fast and delicious. Learn to greet in Spanish because you will not be ignored. "

"None"

"Very clean and kitchen well equipef"

"At the time of the check in (my check in was at 3 pm), I had been told there is another customer requested for late check out, and they could only give me the room by 5 pm. No refunds, no sorries, in fact initially they only told me my room will be ready at 5 pm. If I asked from a hotel for an early check in they would ask half day charge, in this case, I asked for managers, they given me wrong emails (emails bounced back), and the manager told me that they will do this right, and she never showed up. Then last night of our stay at 5 am and 5.30 am in our one bedroom suite, we had the fire alarm went off - only in our room though. When I called lobby, they said "yeah that happens sometime" again no apologies what so ever. The fact that noone cares about you as a guest at high end hotel with a suite room guest. Tells a lot. Strongly recommend to stay a nearby hotel since, Polanco is the place to stay."

"The breakfast menu is amazing. The staff are so friendly and addressed me by name always which made me feel really valued. Concierge had lots of ideas fot activities."

"The best part was the breakfast, the room is clean but a lot of items are missing if I stay longer than one night"

"Great location in lovely neighborhood of Polanco "

"This is a great hotel and great location."