"Very friendly and hospitable staff. They greeted us with juice, personal introductions and help with luggage upon arrival, and even washed our car overnight! Excellent cooked breakfast including omelette, crepes, and fresh fruit. We had a bit of trouble getting there due to Google maps sending us on a roundabout route (very narrow dirt road) when we should have gone straight from the main paved road to the front entrance. Overall, a pleasant overnight. "
"Very friendly and hospitable staff. They greeted us with juice, personal introductions and help with luggage upon arrival, and even washed our car overnight! Excellent cooked breakfast including omelette, crepes, and fresh fruit. We had a bit of trouble getting there due to Google maps sending us on a roundabout route (very narrow dirt road) when we should have gone straight from the main paved road to the front entrance. Overall, a pleasant overnight. "
"Yes there is a bumpy 15 minute ride from the main road but the pay off is a tranquil environment to relax at Kili Villa. Our room had a lovely outlook to the gardens where local fauna and birds did their thing. The staff were welcoming and courteous, and the food was delicious. Perhaps the experience could have been improved with better communication about food and drink options when we arrived (with an explanation card). There are no other options for F&B in the area (aside from the golf club)...
"Yes there is a bumpy 15 minute ride from the main road but the pay off is a tranquil environment to relax at Kili Villa. Our room had a lovely outlook to the gardens where local fauna and birds did their thing. The staff were welcoming and courteous, and the food was delicious. Perhaps the experience could have been improved with better communication about food and drink options when we arrived (with an explanation card). There are no other options for F&B in the area (aside from the golf club)...
"What beautiful & unique place to stay! The staff, management, and owners were amazing! Kind, friendly, caring and excellent! Did not want to leave! Given the chance, we will be back! Tell your friends to stay here :)"
"What beautiful & unique place to stay! The staff, management, and owners were amazing! Kind, friendly, caring and excellent! Did not want to leave! Given the chance, we will be back! Tell your friends to stay here :)"
"The location of this lodge is amazing, offering a serene setting to enjoy the wildlife of Tanzania when not on safari. The lodge sits on the edge of a marsh and gave us multiple terrace options (including a private one attached to our room) to do some bird watching. While there , we saw the African fish eagle and Black-and-white cascade hornbill, songbirds too many to count, along with some visiting Vervet monkeys. The staff were among the most attentive and friendly that we have experienced and...
"The location of this lodge is amazing, offering a serene setting to enjoy the wildlife of Tanzania when not on safari. The lodge sits on the edge of a marsh and gave us multiple terrace options (including a private one attached to our room) to do some bird watching. While there , we saw the African fish eagle and Black-and-white cascade hornbill, songbirds too many to count, along with some visiting Vervet monkeys. The staff were among the most attentive and friendly that we have experienced and...
"The hotel has significant grounds around it and there are lots of birds. It is just outside Arusha and so much quieter and clean air, there is a lawn and pool and tables to relax and socialize while taking in a great view of Mt Meru and all the birds. The staff are all so so happy and friendly and the place is kept immaculate, with cleaning and gardening work. The food was also excellent - flavourful and well prepared. There were locals coming on weekends for family celebrations. The...
"The hotel has significant grounds around it and there are lots of birds. It is just outside Arusha and so much quieter and clean air, there is a lawn and pool and tables to relax and socialize while taking in a great view of Mt Meru and all the birds. The staff are all so so happy and friendly and the place is kept immaculate, with cleaning and gardening work. The food was also excellent - flavourful and well prepared. There were locals coming on weekends for family celebrations. The...
"I had a great stay there and such a great host. Belinda very nice person she waited for me patiently as my flight got there pretty late. Very attentive and just good people. "
"I had a great stay there and such a great host. Belinda very nice person she waited for me patiently as my flight got there pretty late. Very attentive and just good people. "
Lowest nightly price found within the past 24 hours based on a 1 night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.
Lowest nightly price found within the past 24 hours based on a 1 night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.
"The location of this lodge is amazing, offering a serene setting to enjoy the wildlife of Tanzania when not on safari. The lodge sits on the edge of a marsh and gave us multiple terrace options (including a private one attached to our room) to do some bird watching. While there , we saw the African fish eagle and Black-and-white cascade hornbill, songbirds too many to count, along with some visiting Vervet monkeys. The staff were among the most attentive and friendly that we have experienced and our room (the Simba house) was everything we could hope for. We highly recommend it if you’re looking for a quieter place to relax. "
"Restaurant at Sanna is amazing and has great views of Arusha. The hotel is clean, the rooms are spacious ans large, and the proximity to everything is shocking. "
"I stayed here on three separate nights and enjoyed my stay. The front desk was helpful arranging transportation to and from the airport, were extremely friendly and welcoming! The property grounds are well-maintained and the restaurant has vegetarian options as well. I’d definitely stay here again on my next visit to Tanzania!"
"Our stay at Gran Meliá Arusha was simply outstanding and far exceeded everything we could have imagined. From the very first moment, the hotel impressed us with its elegance, tranquility, and breathtaking natural setting.
We were lucky to stay in a room with stunning views of Mount Meru, waking up every morning to an absolutely magical landscape. The infinity pool is spectacular, perfectly integrated into the surroundings and ideal for relaxing after a day of adventures. The gardens are lush, impeccably maintained, and simply beautiful, creating a peaceful oasis that makes you forget the outside world.
But what truly made our experience extraordinary was the exceptional level of personalized service, especially from Daniel Ramos, Guest Experience Manager. His dedication went far beyond what anyone could expect. When I lost a personal object that seemed almost impossible to recover, Daniel did not stop until he found it. His effort, persistence, and genuine care turned a stressful situation into a story with a perfect ending. This level of attention and humanity is rare to find and made us feel truly valued as guests.
Gran Meliá Arusha is not just a luxury hotel with stunning facilities—it is a place where people truly make the difference. We will forever be grateful for this unforgettable experience and we cannot recommend this hotel highly enough.
We will definitely return.
"
"Great stay right in the centre of Arusha. Very good value for money. Great breakfast. Very comfortable room and good shower. Warm and friendly staff. Will stay again."