Arrowhead Lake Hotels

"I had specifically chosen this property because it had the Bistro because I was traveling with my parents who are in their 80’s. I figured it would be better for them to not have to get in and out of car for dinner and breakfast. When we checked in a sign was posted that Bistro was closed because someone called in sick. When I mentioned my disappointment the front desk attendant did apologize. The next morning when I went down to get coffee their was a lovely young lady giving out coffee free of charge because the kitchen was closed again due to someone calling out and she told me she didn’t have keys to open any rooms that had the food in it for easy to grab food. I went to front desk to ask about local places to get breakfast for my parents and the gentleman at front desk shrugged his shoulders and recommended Dunkin. Zero effort to try and help me find someplace close by and easy to get to with my parents. The rooms were lovely and clean but just disappointed in staffs willingness to even help recommend options. "

"very kind i enjoyed my stay "

"Nice"

"There was nothing complementary, there is no music in the common areas or pool area outside or inside, there was no light snacks…. Like so many other resorts…. Out side of these few things it’s a lovely place with friendly staff… it’s clean and smelled amazing…I would totally recommend this place…. "

"The place has so much potential but it needs some real updating. It’s dark around the property making it tough to see anything. Our building where we stayed was very secluded and needed to be restored. "

"Clean rooms staff are nice the only problem was the fire alarm went off at 2 am for at least five minutes "

"Older property but clean and bed was very comfortable. Breakfast was unique but good. Staff was excellent."

"The rooms are very comfortable with views of the beautiful property. The staff including the valets, check in, casino, and restaurant are all very friendly and take pride in their work. Definitely a good place to stay."

"The staff was great. The room was dirty. The bathroom floor was filthy. The carpet looked like it wasn't vacuumed."