Arenalejos Hotels

"It was an average hotel overall. The pool area was quite small and should be designed to accommodate more guests, as it doesn’t comfortably serve the number of people staying at the property. In addition, breakfast service ended at 9 a.m., which felt too early, especially for guests on vacation, who are often just getting up around that time."

"Nice view"

"Excellent staff "

"The AC worked great. The hot water was good—it takes a little time to heat up, but once it does, it gets very hot, which was amazing. The staff was decent overall, though the gentleman at check-in seemed a bit unsure. The room cleanliness was okay. On the first day, I put out the sign for cleaning, but no one came. On the second day, I went to the front desk and spoke directly to a staff member while also putting the sign out again. I specifically requested that the trash be taken out, and they did take care of it. By the third day, housekeeping did a good job. One downside was that they didn’t provide enough toilet paper, so we had to request more throughout our stay. We didn’t use the pool, but it looked large and clean, and there’s also a baby/toddler area. They offer breakfast, but we chose not to eat there. I did like that there’s a pizza place connected to the hotel where breakfast is served—the pizza was good and very convenient. Overall, it was a good stay."

"I loved this place! The room was a little far and downhill but to me it didn’t matter because as soon as I opened the door to my room I was greeted to a balcony room overlooking a beautiful ocean view! I slept the whole night with the door to the balcony open just to hear the waves crashing! The pools were perfect! We order food and drinks! There’s also a lot to explore around the property such as hiking trails and kayaking! And the beach was probably top 5 most beautiful beaches I’ve ever seen in my life! A true vacation spot for me! Loved it!"

"Pictures not the same place Everything old"

"very dirty room everything was dirty nothing like the pictures. "

"I will be as objective and fair as possible. I will describe just hard facts. 1. The oven doesn’t work. Owners have been aware for some time, but didn’t disclose that on their listing. The oven is being used as storage for multiple pots and pans. 2. The washing machine doesn’t work. (The drier works). We were each provided with one towel (white) for 8 days for our family of four. No washer meant having to buy clean towels. We were unable to wash our swimsuits. Had to hand wash laundry for ourselves and our kids. 3. Photos didn’t show the green and black algae stains all over the swimming pool and the attached hot tub. We did not feel comfortable getting in the swimming pool because of its condition. 4. There is only one VERY small spot to sit in the backyard, because the pool deck takes up the entire backyard. Opening the door from bedroom to the pool deck, there is approximately 3 feet of space from door to pool, so you must tiptoe around the open door to get in or out. There is a malfunctioning “waterfall” above the hot tub and it pours into the one area big enough for a few standard chairs, making that area unusable while the pump is running. (Controls are locked away) 5.There is NO HOT WATER! In the master bedroom shower, if you turn the lever all the way to “hot” setting, the water does eventually “warm up” to slightly above room temperature. This takes 15-20 minutes to warm to that level. Unsure why the heater doesn’t work properly. We had mostly cold showers "

"Good price, do not expect hotel type amenities."