Appalachian Mountains hotel rooms a the Sonesta Hotel

"This place isn't terrible but there are a few things that need improvement. The shower turned into a bath quickly because the drain was stopped up. The toilet was lopsided because of what appeared to be broken tile underneath. The mini fridge was hot the first day of our stay, then froze our items the second day of the stay. Parking is $15 per night of stay.The lobby smelled like there was a gas leak when we first arrived. The hallway on the sixth floor smelled very musty, but our room smelled fine. The pool is closed for repair. The positives... the staff were friendly, the room was clean, the air conditioning worked well, the location is great, the bed was comfortable."

"Clean room. Great pool and hot tub. National park is nearby. Location is on a hill, offering beautiful views."

"The pool was great! Loved the breakfast, complementary adult, beverages, and appetizers! Definitely coming back. "

"The room was spacious, but the beds were small. The room would benefit from a small sofa or a small sitting area. Also, having glass on the bathroom door is a terrible idea. Who wants their friends or family to see you using the bathroom? Our room was not cleaned one day; when we asked to get it cleaned, they told us that we had to wait until the next day, which was our checkout day. After some insisting, they emptied the garbage and left clean towels and sheets. Honestly, this was disappointing, considering how much you pay here for a room. Finally, there's only valet parking, which may be inconvenient when you just need to get something out of your car and not necessarily drive out of the property. The breakfast buffet was just okay, but the food from the menu was better."

"Our kids didn’t want to leave, there was so much to do, super clean, friendly and fun. "

"clean nice decor "

"Didn't partake"

"Breakfast was very good. Lobby was extremely pleasant. "

"Great stay and affordable"