Ao Luek Hotels

"We stayed here for seven nights and were left hugely disappointed. The staff are lovely and it's clean.The massage in the spa was superb I went three times. Then we get to the negatives the food is average at best pretty tasteless to say it's meant to be a Michelin chef.Breakfast basic and that's being kina.It you want matcha latte you have to pay extra a first for me. On our second night a family moved next door to our premier pool villa. Kids screaming and shouting in their pool until midnight we couldn't sleep.l went to reception to complain and they went to speak to them three times and they just got louder didn't care. We spoke with the room's manager the next morning after having a sleepless night who spoke with the owner who is the General manager and she declined for us to check out stating kids will be kids. Sorry but | disagree listening to yelling and screaming until midnight and it continued the next night.lt was two families one in a room with no pool congregated into a one bed villa with pool next to us extremely noisy and inconsiderate of other guests.We were offered a choice of two other rooms either next to the main pool or next to the busy main road neither were suitable and extremely noisy. lo me the owner doesn't care about guests wellbeing only counting the pennies. No compensation basically had to grin and bear it and count down to leaving. We would not return nor recommend. "

"We have never had service like this before. Outstanding, friendly and so accommodating. You must stay here and be sure to ask for Pot. His smile and personality made our stay so special. Thank you for having us! "

"Really lovely week. The property and the location are beautiful. The facilities, restaurants, etc. were all excellent. I would very much recommend it as a pleasant, relaxing holiday resort in a really beautiful spot. The service was very friendly and helpful but sometimes not quite hitting the standards I think they were aiming for - but only in little things, such as running out of menus one evening. The management of the airport transfers, which was important, was seamless."

"Great location. 1/4 block from Main Street in Ao Nang and 1.5 blocks from beach. Shops, restaurants, massages just steps away. Staff friendly. They supply you with bottled water and will replenish, 2 at a time, whenever requested at no charge. They have a weight room and have Pilates and yoga in mornings on certain days. Breakfast buffet excellent. Lattes, fresh fruit, eggs, cereal and many other yummy foods. 2 pools, one on main floor and infinity pool on roof top. Would definitely go back and recommend it. "

"Everything was fantastic from check in to check out. Lovely relaxing vibe. "

"Breakfast basic, no shower to use after you vacate your room"

"Good choice for breakfast, great location, pool access room excellent, stairs to the pool a bit tricky/slippery. TV stations for English speaking very poor. "

"Fantastic hotel. Brilliant view from the pool area. Slightly further away from the beach but no issue as there is a free shuttle to and from that the hotel offer for free. Would highly recommend!"

"Horrible experience overall. The only positive thing was the architecture which was very nice. However, they only have one elevator near the lobby. If you have mobility issues, you will have to walk up two or three floors or walk a long way to the one elevator and back to your room. Worst hotel in our trip. Definately not 5 stars. The drink prices are ridiculous for Thailand and closer to NYC. Everyone leaves the resort for dinner and the place is totally dead. They would not even arrange transportation to the next resort or offer help. We had to do it all ourselves. Other resorts were much much more helpful. The beach is just horrible. It is rocky and it has a large commercial dock with cargo ships being loaded and off loaded. You also cross a busy and noisy street. Not nearly enough chairs at the pool and maybe 15 at the beach. No beach umbrellas. Just not a pleasant experience. If I could give it zero stars, I would."