"I had a very disappointing stay at this hotel. From the moment we walked into the room, we immediately started itching, and even after showering, the discomfort continued. Unfortunately, we found multiple types of bugs in the bed, which made the room feel very unsanitary. The pillows were also stained, and I found red hair on my pillow even though I have blonde hair, which raised serious concerns about cleanliness.
To the staff’s credit, when we reported the issue, they were kind and moved us to a larger room. However, the problems continued. On our last night in the new room, the third bed had an ant infestation. After packing my belongings, I had to unpack everything because ants were crawling inside my suitcase.
The hotel’s fountain and exterior are visually appealing and may attract guests, but the actual room conditions were unacceptable. I stayed on the second floor and would not recommend this hotel to anyone unless they are comfortable dealing with bugs in their room at night."