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The Penthouse Hotel

Photo gallery for The Penthouse Hotel

Primary image
Outdoor pool, cabanas (surcharge), pool umbrellas
Outdoor pool, cabanas (surcharge), pool umbrellas
Premium bedding, memory foam beds, minibar, in-room safe
Premium bedding, memory foam beds, minibar, in-room safe

Overview of The Penthouse Hotel

The Penthouse Hotel

3.0 star property

3.9/5 Good

Guests rated this property 3.9/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Air conditioning
  • Restaurant
  • Breakfast available

Cleaning and safety practices

  • Cleaned with disinfectant
  • 24-hour vacancy between guest room stays
  • Hand sanitizer provided
  • Personal protective equipment
Map
3-4 A, Santos Street, Balibago, Angeles City, Pampanga, 2009

Explore the area

  • Popular LocationWalking Street3 min walk
  • Popular LocationClark Freeport Zone7 min walk
  • Popular LocationSM City Clark10 min walk
  • AirportAngeles City (CRK-Clark Intl.)25 min drive

Choose dates to view prices

About this area

Angeles City

The Penthouse Hotel is located in Balibago, a neighborhood in Angeles City, and is in the entertainment district and near the airport. Santo Rosario Church and Old Pamintuan Residence are local landmarks, and some of the area's activities can be experienced at Mimosa Golf and Country Club and Clark Sun Valley Country Club. Deca Clark Wakeboard Pampanga and Fontana Water Park are also worth visiting. Discover the area's water adventures with parasailing nearby, or enjoy the great outdoors with hiking/biking trails.
Visit our Angeles City travel guideOpens in a new window
Map

What's nearby

  • Walking Street - 3 min walk
  • Bayanihan Park - 6 min walk
  • Salakot Arch - 6 min walk
  • Clark Freeport Zone - 7 min walk
  • SM City Clark - 10 min walk

Getting around

  • Clark Intl. Airport (CRK) - 25 min drive

About this property

The Penthouse Hotel

3-star Angeles City hotel in Balibago, near Walking Street
Along with an outdoor pool, this smoke-free hotel has a restaurant and 2 bars/lounges. Free WiFi in public areas and free self parking are also provided. Additionally, a poolside bar, a rooftop terrace, and a coffee shop/cafe are onsite.
The Penthouse Hotel offers 72 air-conditioned accommodations with iPod docking stations and DVD players. Memory foam beds feature premium bedding. 40-inch LCD televisions come with premium cable channels. Coffee/tea makers and minibars are provided. Bathrooms include bathrobes, slippers, designer toiletries, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, safes, and phones. Additionally, rooms include complimentary bottled water and hair dryers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include irons/ironing boards.

Recreational amenities at the hotel include an outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Languages spoken

English, Filipino, Korean

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected

Social distancing

Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Hand sanitizer provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Limited onsite parking
  • 24-hour roundtrip airport shuttle (surcharge)
  • Airport shuttle on request
  • Area shuttle (surcharge)

Food and drink

  • Full breakfast available for a fee
  • 1 restaurant and 1 coffee shop/cafe
  • 2 bars/lounges and 1 poolside bar
  • 24-hour room service

Restaurants on site

  • The Penthouse Lounge

Things to do

  • Outdoor pool

Family friendly

  • DVD player
  • Laundry facilities
  • Outdoor pool

Conveniences

  • Elevator
  • Free newspapers in lobby
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Porter/bellhop
  • Turndown service

Outdoors

  • Pool cabanas (surcharge)
  • Pool umbrellas
  • Rooftop terrace

Spa

  • Massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Memory foam mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Towels

Entertainment

  • 40-inch LCD TV
  • Cable channels
  • DVD player
  • iPod dock
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Desk
  • Iron/ironing board (on request)
  • Phone
  • Safe
  • Slippers
  • Turndown service

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See similar properties

Angeles City
Angeles City
Balibago
Balibago
Guest rating 3.5+
Guest rating 3.5+
Hotel
Hotel
Pool
Pool
3 star
3 star

Policies

Check-in

Check-in from 2:00 PM - midnight
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in
For more details, please contact the property using the information on the booking confirmation
All guests must show a valid passport. This is the only form of identification that is accepted at this property.

Renovations and closures

The following facilities or services will be unavailable from July 1 2021 to September 1 2022 (dates subject to change):
  • Dining venue(s)
  • Fitness facilities
  • Shuttle services

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Kids stay free! One child stays free when using existing bedding
Rollaway/extra beds are available for PHP 1000.0
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Tourism fee: PHP 20.00 per person, per night

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Airport shuttle fee: PHP 500 per vehicle (one-way)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms

Property is also known as

Penthouse Angeles City
Penthouse Hotel Angeles City
The Penthouse Hotel Hotel
The Penthouse Hotel Angeles City
The Penthouse Hotel Hotel Angeles City

Frequently asked questions

Overall score and ratings

3.9

Good

Rating 5 - Excellent. 130 out of 420 reviews
5 - Excellent 31%
Rating 4 - Good. 171 out of 420 reviews
4 - Good 41%
Rating 3 - Okay. 64 out of 420 reviews
3 - Okay 15%
Rating 2 - Poor. 36 out of 420 reviews
2 - Poor 9%
Rating 1 - Terrible. 19 out of 420 reviews
1 - Terrible 5%

3.9/5

Cleanliness

4.0/5

Staff & service

3.7/5

Amenities

3.8/5

Property conditions & facilities
Write a review

5/5 Excellent

Liked: Cleanliness, staff & service
The hotel was overall amazing. The elevator sounds like it’s about to break and you’ll fall to your death!
Stayed 1 night in Feb 2020

5/5 Excellent

Traveled with family and small children, Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff are awesome... Roof top bar and pool is amazing... Some of the room amenities and fitting need uprading and or repairs but still an amazing place to stay...
Stayed 2 nights in Jan 2020

1/5 Terrible

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worse ever
By far worse hotel ever stayed at. Filthy I arrive Thursday, Thursday night someone was sick at top of stairs I told staff 3 times but it was still there Monday morning when I left. Lift broke day I arrived and I don’t believe they had any intention in getting it fixed quickly still broken when I left. Shower head was full of chalk so shower was poor. WiFi is not usable to weak. Most staff are very polite but management is horrendous if at all.
Stayed 3 nights in Jan 2020

3/5 Okay

Stayed 2 nights in Dec 2019

5/5 Excellent

Stayed 3 nights in Dec 2019