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Crystal Hotel

4.0 star property
Guests start their day with a delicious breakfast and breeze through express check-in, then unwind in the evening surrounded by the peaceful garden's tranquility

Choose dates to view prices

Crystal Hotel offers a serene garden retreat and a sunny terrace perfect for morning coffee. The on-site restaurant serves breakfast and lunch, while high-speed WiFi keeps everyone connected. Travelers consistently praise their relaxing experiences at this welcoming property.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Business services
  • Laundry

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Policies

Check-in

Check-in time starts at 2 PM
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for JOD 10.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Airport shuttle fee: JOD 35.00 per vehicle (one-way)
  • Rollaway bed fee: JOD 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Frequently asked questions

Is Crystal Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at Crystal Hotel?

Check-in begins at 2 PM.

What time is check-out at Crystal Hotel?

Check-out is at noon.

Does Crystal Hotel provide a shuttle to the airport?

Yes, there's an airport shuttle. A fee of JOD 35.00 per vehicle applies.

Where is Crystal Hotel located?

Located in Tla' Al-Ali, this hotel is within 1 mi (2 km) of Embassy of Bulgaria, Shmaisani Hospital, and King Hussain Sports City. The Specialty Hospital and Al Mukhtar Mall are also within 2 mi (3 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

8.0

Very Good

8.0

Cleanliness

8.6

Location

8.4

Staff & service

8.0

Property conditions & facilities
Rating 10 - Excellent. 10 out of 24 reviews
Rating 8 - Good. 7 out of 24 reviews
Rating 6 - Okay. 5 out of 24 reviews
Rating 4 - Poor. 0 out of 24 reviews
Rating 2 - Terrible. 2 out of 24 reviews

Reviews

Verified

8/10 Good

North European

Liked: Staff & service, property conditions & facilities, room comfort

Welcome, friendly and helpfull

The employees are very welcome. bought the laguage to the room. They were helpfull with taxis/drivers, gave as a map and infos. The room could be cleaner but was good; microwave, frudge, minibar, complimentarues (water, tea, coffee).
Verified

10/10 Excellent

Nafad

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Short business visit

Very close to restaurants', 'money exchange Easy to walk arorund
Stayed 2 nights in Mar 2020
Verified

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Pésimo hotel, en una pésima ubicación, al parecer hay un bar cerca y echan arrancones y se escucha todo en los cuartos claxon gente gritando, la calefacción horrible, tienen los cuartos a temperatura ambiente y para calentarlo tardo toda la noche, el desayuno realmente un asco, el tipo que lo sirve muy desagradable y grosero! Pero con trabajo tienen pan viejo y alguna verdura para desayunar, las cortinas no cierran bien la limpieza es muy muy deficiente, te da asco tocar algo porque todo se ve bastante sucio! En recepción solo hay 1 persona amable los demás son groseros
Stayed 3 nights in Jan 2020
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service
Good stay overall. Had some problems with the room keys. It took them till my second day of my stay to get it right
Stayed 4 nights in Aug 2019
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect staff helpful breakfast is good location is gijd
Stayed 1 night in May 2019
Verified

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Horrible dirty uncomfortable

Room was not ready. There were dirty towels left in the room. There was black hair and dirt on the sheets. We booked a room for two kids (8,10) and they provided a tiny sofa and expected it to be enough, even though we were charged extra to book for the two kids. When we complained they brought a soiled mattress and put it on the floor for us. We will never stay here again.
Stayed 3 nights in Apr 2019
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel moderne, propre et accueillant. La chambre standart est un peu petite mais l’ensemble est très agréable. Le petit déjeuner en semaine propose peu d’options mais de qualité et tout à fait satisfaisantes. Je garde l’adresse pour mes prochains séjours à Amman !
Stayed 1 night in Apr 2019
Verified

6/10 Okay

Verified traveler

Liked: Cleanliness
Pænt og rent, ellers neutralt.Roligt beliggenhed bortset fra "Allans" morgenmåltid.
Stayed 8 nights in Apr 2019
Verified

6/10 Okay

Verified traveler

Liked: Cleanliness

Basic Hotel

Far from any attractions and breakfast very basic.
Stayed 1 night in Jan 2019
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Clean and confortable rooms wi tdd h very good beds
Stayed 1 night in Dec 2018
Verified

10/10 Excellent

Malvin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfort

Although room was not spacious and breakfast was not great, overall stay was very comforting
Verified

8/10 Good

AL BAYADER

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jan 2020
Verified

8/10 Good

Verified traveler

Stayed 1 night in Sep 2019
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2019
Verified

10/10 Excellent

Adwan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Sep 2019
Verified

6/10 Okay

Verified traveler

Stayed 1 night in Jul 2019
Verified

10/10 Excellent

Mohammed

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Really very good

Stayed 2 nights in Mar 2019
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Mar 2019
Verified

8/10 Good

Verified traveler

Stayed 4 nights in Mar 2019
Verified

6/10 Okay

Verified traveler

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Stayed 5 nights in Feb 2019
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2019
Verified

10/10 Excellent

fabiana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2018
Verified

10/10 Excellent

Monika

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2018
Verified

6/10 Okay

ammar

Liked: Cleanliness, room comfort
Stayed 1 night in May 2018