Search Residences in Amarillo

"Check in was supposed to be at 4:00. Due to short staff we did not get checked until 6:15. Front desk was supposed to call me when they had our room. He said he tried but I did not have a missed call from him. The rest of our stay was nice!"

"Very bright and clean with excellent breakfast "

"My wife and I did not like this hotel. This hotel is completely enclosed. We did not realize that all the rooms face inward on the pool, movie area, and play area. You can smell the chlorine from the pool in the rooms. The Wall facing inward is mostly glass with curtains. It does not keep out the light from the inner areas. The room we stayed in had a door jam that was just replaced, did not function well, and was not painted to look like the rest of the door jam. We had broken tile in the bathroom. If you have children, this hotel seemed to cater to that. Due to the pool, the carpet in the hallways had bumps and was a tripping hazard to older people. We were able to sleep OK, after 10pm as the pool and other activities are shut down. I will not stay here again"

"A pet-friendly hotel can sometimes present challenges for guests seeking a peaceful stay. After an extensive drive, we found ourselves in an unexpected situation, visiting our third Best Western in as many days during a thousand-mile journey. The check-in experience was unfortunately met with discourtesy from the staff. When a dog, left unattended and vocal, was placed in the adjacent room, the staff simply stated that it was a "pet-friendly hotel." While I appreciate animals, I believe the comfort of other paying guests should be prioritized over the convenience of pet owners whose animals may be disruptive. Furthermore, no loyalty program benefits were acknowledged at this establishment. There is certainly room for improvement."

"The staff is amazing! The hotel is so quaint! We love staying here! :)"

"Staff was absolutely wonderful. Room was old but very clean."

"Breakfast was disappointing. The elevator sounded like it was on its last leg. Convenient location."

"Room very clean. Breakfast had good variety but is no longer free. Staff polite and friendly."

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