Hotels with Balcony in Alpharetta, Atlanta

"The staff, location and the hotel charm was amazing. The rooms, however show age. Room 808, my first room, the TV didn’t work, the ice machine on the 8 th floor didn’t work. The furniture was heavily scratched. The room didn’t have a small fridge, that was probably my fault for not checking at booking. I was given an upgraded suite when I voiced my disappointment, 1209. Which was not expected and very much appreciated. But, that room also had issues. Once again the TV didn’t work, the ice machine on the floor didn’t work, oh jeez. The room was very spacious and even had a small kitchen and washer and dryer, amazing!!! The kitchen had a badly cracked and yellowing ceiling light, the fridge had ice on one of the shelves and water was leaking from behind a locked door in the kitchen. This hotel is an historic landmark, a grand place and it deserves better. The beds were comfy, nice shower and coffee in the room, great. The lobby was beautiful, marble floors, atrium and a crystal chandelier. I was expecting a nicer room. There were a few pluses, but the minuses outweighed them. It’s like an piece of candy that looks delicious, but when you bite into it you chip a tooth. These are my observations in the hope a few improvements are made. "

"Yes, breakfast was good"

"Desperately needs updated. The hot water in the sink was broken, the back of toilet needs a good wipe down. Staff was absolutely wonderful, but this hotel definitely needs some upgrades"