Hotels near Alexander Street Reserve

"Good value clean and comfortable motel room. I received an upgrade as I stay here quite often. Great staff, great location to shops, dining and transport. Small maintenance issues which I reported to staff as feedback (not a complaint)."

"Spacious clean room with excellent location"

"This property was well located for our theatre trip. It was spacious, clean we enjoyed a terrific breakfast and also evening meals on site"

"Booked a superior studio, room was a good size, clean and had everything needed. Beds very comfortable Location was great, close to cafes, shops and tram line. Staff were friendly and helpful. Would definitely stay again! Only thing I would criticise was the condition of the balcony area, looked like it hadn't been tidied for some time."

"We had arrived at the hotel Staff on reception good Details explained regarding valet parking Explaining to call approximately 20 minutes prior to pick up the car No body answered the phone 3 times Staff in the lobby did not acknowledge us in any way Disappointed "

"The buffet breakfast is very comprehensive and is a good start for our daily trip. The parking area is nearby."

"Check in was good with Steve (young) welcoming us. Though we have an Express service on Fri and full service on Mon, there was not enough of toiletries and tissues for the two of us. Also the salt and pepper sachets were not replenished during both the services. "

"The breakfast offered a good selection . The room was comfortable and cosy, enough with a , good shower, and great location. The only negative was noise occasionally during the night from outside."

"Excellent location but not up to a Novotel standard…only one lift for over 300 rooms. A nightmare especially as the only working one broke down with myself, my granddaughter and other people in it albeit for a very short time…used fire escape and ended up in some back lane…had to ask directions to get back to the front of the hotel…told reception staff but just seemed fed up with the situation…really long walk from room to lift…door cards were cancelled a day early…overcharged for breakfasts..awaiting refund…there seemed to be no management in the restaurant. Staff tried their best and were very polite but disorganised…lack of cleanliness around the breakfast area.spilt food,coffee juice…no plates for toast, missing bacon or beans etc…although choice was good..enjoyed a well cooked evening meal… I have used many Novotel especially at Auckland airport…always excellent but this one in Melbourne needs much attention… sorry but will not use again or recommend and think twice about using the brand…"