Search Apartments in Akumal

"The property overall is well maintained and the room they gave us was very nice. We had a great view of the ocean. Two things you must know about staying here. 1. Food is very frustrating and not very good. I have never stayed at an all inclusive where it was impossible to make reservations for the restaurants. I was told at the front desk that I should have made reservations at least a week before we arrived. The buffet food was alright but all the other non reservation resaurants teh food was not good. 2. Download inDrive before you come to the hotel. It will cost you a minimum of $80 to get off the property if you take a cab. That's not what upsets me it's that when you took a cab back to the hotel it was half the cost. Taxi and hotel have some deal going on where they charge more leaving from the hotel. Overall if you just go for weather and hanging out at the pool this place is fine. Just doesn't compare to other all inclusive places I have stayed."

"Overall a good experience. Didn't get sick, good variety of food, just not enough pool chairs with huts. Hard to get shade"

"Resort was Amazing !! Food was Amazing !! Staff was second to None!!"

"Great amenities for the whole family, a lot happening all the time and the use of other resorts is a great bonus. The only downside is rooms could’ve been a little more updated (hotel needs to update the rooms (bathroom shower would leak onto the floor and there were some cracks in the floor). Otherwise very pretty and right by the beach if staying at Tulum. "

"Clean room, with coffee, fridge, and microwave. "

"Our stay at Grand Sirenis Riviera Maya Resort & Spa was absolutely amazing from check-in to check-out! From the moment we arrived, everyone was so attentive and welcoming. The resort itself is beautiful and incredibly clean, you can really tell they take great pride in maintaining the grounds. Every area felt well cared for and relaxing. The staff were truly INCREDIBLE. Guest services consistently checked in on us, and since we booked through Expedia, we even received a complimentary hydrotherapy spa experience, which was such a nice touch. At dinner each night, the staff always made sure we were happy, and the service at every restaurant was top-tier. Our favorite experience was Carnal—the show and the food were both AMAZING and definitely a highlight of our trip! But the person who truly made our stay unforgettable was Isaias, the bartender at Sambay. He went above and beyond for my boyfriend and me, providing exceptional service and making every visit so fun and memorable. Overall, this resort was nothing short of perfect. If you’re thinking about going—DO IT. You won’t regret it! "

"Hotel con nuevo concepto: "solo para adultos", mucho ruido y desorden en las fiestas que realizan tanto en la alberca como en la casita, los extranjeros se salen de control con demasiado alcohol que les dan. El personal del staff no esta bien capacitado, al preguntarles cualquier duda simple respecto a cosas del hotel, no saben que responder. El tipo de habitación que se había solicitado en la reserva no se respeto al momento dle check in; el hotel no respeta tu reserva, te da la habitación que tengan disponible en el momento de tu check in. Mucha deficiencia en los alimentos y bebidas en los buffets "

"Amenities and quiet "

"Not quite ready for prime time. We had premium rooms and thus the special check in and concierge. Difficult to communicate with over email prior to arrival and no better in person. One day the gym was FILTHY! No towels, no water, no wipes, HOT. No one had checked in for hours. Concierge seemed confused about issue. Making dinner reservations with her was painful. Excellent yoga program. Food at reservation only restaurants is good. Buffet etc mediocre. Breakfast was a sh*! show—tons of staff there, many idling together and chatting and nearly a full contact sport to get coffee, water and a place setting. Buffet staff are an organizational disaster. Grounds are nice. Rooms large and nice. Maid service spotty. No one seemed to notice a drawer in my room had completely come off. So some nice things but you likely can do better for the price."