Aguergour Hotels

"I’ve stayed at Aqua Mirage Club & Aqua Parc multiple times over the years—this was probably our 6th visit—and it used to be our go-to hotel. Unfortunately, this recent experience was disappointing and will likely be our last. The rooms have gone downhill. There is no smart TV, and the small TV provided was locked to a single channel, which is not acceptable for a hotel of this level. The WiFi was also extremely unreliable—you constantly have to reconnect, which makes it frustrating to use. What stood out the most this time was the change in service. Some staff members were rude, which is very different from the welcoming atmosphere we experienced in the past. Another big disappointment was the new policy for early arrivals. Previously, if you arrived before check-in, you could enjoy lunch and use the pool while waiting for your room. Now, they charge €15 per person just to access these basic amenities before 3 PM, which feels unreasonable—especially for returning guests. The food quality has also noticeably declined compared to previous visits. It’s really unfortunate because this hotel used to be a favorite for us, our family, and our friends. Sadly, due to the drop in service, quality, and overall experience, we won’t be returning."

"Great hotel - really enjoyed our time here. WOuld come again. One question what was the scent in the lobby ? very nice. "

"It's a good hotel however it seemed a bit old, not very modern. A lot of the facilities like pool tables, video games, etc were not working. Some of the water slides were not working or sometimes bumpy leading to some scratches on the way down. Food wise, not impressed at all. Very similar food choices everyday and vegetarians would really struggle for choices. "

"The White Camel is a well appointed resort where guests can participate in a number of activities including camel rides. Massages, ATV/dune buggy rides, yoga and more. There are also beautiful infinity pools available at the resort. While my family assumed the weather would be warmer we were able to fill our visit with a number of insight experiences which made our stay well worth the visit!"

"All was fine"

"So nicely designed and the tents were super comfortable. Food was excellent. "

"Reception staff including Moussa were very helpful. Restaurant service depended on server. Pool bar service was very slow. Property location and rooms were spectacular. "

"A real shame. The hotel looked a bit tired. Can stop thinking about the £10 they charged me for a coke and the fact there was nothing available but a £40 lunch buffet which I regretted as soon as I sat down. There are better places for the money."

"Stunning boutique hotel with attentive staff and a delicious French restaurant. The grounds are gorgeous and the main pool is the longest and most picturesque I have ever seen. Spectacular!"