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"We didn't know much about the hotel or their philosophy, however it was beautiful, spacious, clean so many places to linger, play, relax or socialize. We wanted the free laundry and it was perfect! Great location across from the tram station and a beautiful park on the other corner. East walk to historic city center. Free blue line parking overnight just minutes away. Fabulous check n staff,.all around lovely atmosphere! Enjoyed our king bed, open windows and really nice shampoo/conditioner/lotion provided!!"

"There are two parts to the hotel East and West. We were in the East hotel with the Angel roof bar/restaurant. The hotel is perfectly located in the centre of Florence, within walking distance of all the museums and attractions. The rooms are large and airy with excellent facilities. the reception staff were very friendly and helpful. Our only dissapointment was the Angel restaurant. We had booked the day before for an evening meal to enjoy the food and sunset. However the food was at best average, the pasta undercooked (not just al dente) and the service was rushed and inattentive. We did not feel welcome guests as we have at other restaurant in the area. I think they were trying to squeeze and extra cover in on our table that evening."

"The staff were always polite and helpful. The hotel was in a good location for train and tram."

"Our air conditioner didn't work, so I wouldn't recommend this place for summer. We opened the window but that just lets in mosquitoes. That said, this is a great value place to stay in Florence that's central, with very friendly staff, clean beds and rooms. Sound-proof windows, too. It didn't block out the screaming teenagers, but that's not the hotel's fault. Just rowdy kids. We'd stay again, for sure. "

"Beautiful property. Kind, helpful staff."

"We had a rouge garden room , lovely room . The garden needed tending and the chair certainly needed recovering . Otherwise it was a lovely place to stay"

"The hotel was awsome. Meet above my expectations. Room service was great, you wanted something and just in few minutes it was at your door. Breakfast was good and location great. Just the room size: basic room was very small so I would expenses few hundreds more to get the bigger room. Bar had so much variety on the drinks. Oveall shout out to all staff for their professionalism and awsome job. Overall superb place and highly recommended. "

"Yes "

"Amazing place! Close to the train station and within walking distance to all the landmarks. We came to the hotel a few hours before check in and the amazing staff stored our luggage and let us sit and enjoy coffee on their patio outside. Would definitely recommend."