"Hotel building is really tall and in busy hustle/bustle area of shinjuku…lot of adult entertainment things happening on street in nite..so choose according to your trip type and if with family.Rooms are on bigger side and well maintained.Cleanin and room amenities were good including coffee."

"The location is terrific. Next to the stations. A lot of dinning & shopping options. The staff are very friendly and helpful. Although you can tell the rooms are a little bit of old compared to some other hotels around here, but they do keep the them nice and clean."

"The hotel is really nice but the area around it is not! It’s night club areas that we didn’t know it was… and every other night there’s drunk lying on the street! And in some areas, the garbage are dumped high on the street!!"

"We got the South tower without noticing, it was outdated, but the front desk was very nice to change our room to the main tower"

"Check in was very easy and automated on site. Staff were very friendly. Loved having a Lawson's in the hotel as we did not have the breakfast included option. Appreciated the self service laundry machines. Room was fine, we were three adults in 3 beds and had some space, beds just okay. Loved this ..."

"nice place to stay"