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Roca Nivaria Gran Hotel

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Luxury
5.0 star property
9.2

Wonderful

Oceanfront retreat with infinity pools

Vibrant gardens bloom with flowers and palms, creating a tranquil family haven by the sea. Children enjoy the kids' area with slides and pool, while parents unwind in the adults-only restaurant. The spa offers rejuvenating treatments before retiring to ocean-view suites.

Popular amenities

  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
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About this property

Roca Nivaria Gran Hotel

  • Luxury family-friendly resort near El Duque Beach
  • Free water park access, a poolside bar, and a terrace are just a few of the amenities provided at Roca Nivaria Gran Hotel. Adventurous travelers may like the cycling and fitness classes at this resort. Treat yourself to a body wrap, a facial, or a manicure/pedicure at the onsite spa. At the 4 on-site restaurants, enjoy breakfast, lunch, dinner, kids' meals, and a poolside location. Yoga classes are offered at the gym; the property also has shopping on site, mini golf, and a garden. Free in-room WiFi is available to all guests, along with a playground and a hair salon.
  • You'll also enjoy the following perks during your stay:
    • 2 outdoor pools and a children's pool, along with a waterslide, sun loungers, and pool umbrellas
    • Free self parking
    • Bike rentals, an outdoor tennis court, and babysitting (surcharge)
    • A computer station, wedding services, and a gift shop
    • Guest reviews say great things about the helpful staff
  • Room features
  • All 289 rooms feature comforts such as 24-hour room service and pillow menus, in addition to perks like air conditioning and bathrobes.
  • More amenities include:
    • Recycling and LED light bulbs
    • Eco-friendly toiletries, separate tubs/showers, and bidets
    • LCD TVs with satellite channels
    • Balconies, childcare services, and coffee/tea makers

All inclusive details

  • All-inclusive room rates at Roca Nivaria Gran Hotel are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Food and beverages

  • All buffet meals and snacks included

Awards and affiliations

  • Eco-Certified Property
  • This property participates in Biosphere, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

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Policies

Check-in

Check-in start time: 2 PM; Check-in end time: noon

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property uses some wind and solar energy; some water is reused through a grey water recycling system
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a security system
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Property Registration Number H-38-4-0000383

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Guests under 16 years old are not allowed in the spa

Frequently asked questions

Does Roca Nivaria Gran Hotel have a pool?

Yes, this property has 2 outdoor pools and a children's pool.

Is Roca Nivaria Gran Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at Roca Nivaria Gran Hotel?

Check-in start time: 2 PM; Check-in end time: noon.

What time is check-out at Roca Nivaria Gran Hotel?

Check-out is at noon.

Are there all-inclusive benefits at Roca Nivaria Gran Hotel?

Some rate plans available at this resort are all-inclusive.

Where is Roca Nivaria Gran Hotel located?

This family-friendly Adeje resort is located by the ocean, within a 10-minute walk of Tenerife Beaches and Las Galgas. Ajabo Beach and El Puertito are also within 1 mi (2 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

9.2

Wonderful

9.6

Cleanliness

7.6

Location

9.4

Staff & service

9.2

Property conditions & facilities
Rating 10 - Excellent. 336 out of 483 reviews
Rating 8 - Good. 113 out of 483 reviews
Rating 6 - Okay. 19 out of 483 reviews
Rating 4 - Poor. 11 out of 483 reviews
Rating 2 - Terrible. 4 out of 483 reviews

Reviews

Verified

10/10 Excellent

Andrea

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My 6 year old loved the kids club. The heated pools were excellent temperature for swimming in April. Rooms were a good size for a family of 3. Would highly recommend this hotel
Stayed 4 nights in Mar 2026
Verified

10/10 Excellent

Terri

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great resort, good food. Nice to have both a hot tub and heated pool. Spa was great. Nice quiet area of South Tenerife - only a few hotels in the area so not as busy. Good beach walking and hiking in the area. Comfy beds, nice balconies.
View from our balcony
Stayed 5 nights in Feb 2026
Verified

10/10 Excellent

shona

Liked: Cleanliness, staff & service, amenities
Whole stay from friendly and helpful staff to lovely clean environment...would highly recommend this hotel...
Stayed 4 nights in Nov 2025
Verified

10/10 Excellent

Marcel André

Liked: Cleanliness, amenities, property conditions & facilities
Very nice and family oriented hotel with an excellent service. Perfect for some relaxing holidays.
Stayed 12 nights in Jun 2025
Verified

10/10 Excellent

Stefan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel, beautiful pools, very good food.
Stayed 7 nights in Sep 2024
Verified

10/10 Excellent

Mélanie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place especially for families.
Stayed 7 nights in May 2024
Verified

10/10 Excellent

Keith

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Chilled vibes, great facilities
Stayed 7 nights in Feb 2025
Verified

10/10 Excellent

Chuka

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic hotel for families with Children, it had everything we needed and more.
Verified

8/10 Good

Rebecca

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel nice and quiet beautiful views
Stayed 5 nights in Jul 2024
Verified

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely hotel in Tenerife

Lovely hotel. Beautifully clean and the staff. Are excellent Wonderful pools and nice quiet location
Stayed 7 nights in Dec 2023
Verified

10/10 Excellent

CHRISTINE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were so friendly and helpful and we had a lovely room with an amazing sea view the pools were lovely and buffet style meals there was so much choose from,would love to bring our grandkids here.
Stayed 3 nights in Oct 2023
Verified

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is a great place to relax, catch the sun and watch the waves breaking on the rocks. There is not much to see in the vicinity by walking distance but with a car or excursions you can see more. Personally I like to stay in the hotel and the staff are outstanding, very friendly and happy to help.
Stayed 6 nights in Feb 2025
Verified

10/10 Excellent

Jordan

Liked: Cleanliness, staff & service, property conditions & facilities
The Staff at this hotel care for you every need , always with a smile , the service is second to none , it’s the 4th time my family have stayed here ,
Stayed 7 nights in Jul 2023
Verified

10/10 Excellent

leah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We booked our trip last minute and the hotel from the moment we arrived made us feel like royalty. The rooms were cleaned to perfection, the food options were fantastic and the overall service from reception to waiting staff was above average. We intend to make this our yearly hotel as we felt so relaxed throughout our stay and wished we could have stayed longer
Stayed 5 nights in Sep 2024
Verified

10/10 Excellent

Ian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
second time in this hotel. Rooms are spacios, pool area is very nice and never overcrowded. Food was excellent and the outdoor restaurant area is wonderfull. Very relaxed vibes. Hope to be back next year
Stayed 13 nights in Aug 2024
Verified

10/10 Excellent

Rosemary

Liked: Cleanliness, staff & service, property conditions & facilities
Right on the waterfront with wonderful views. We has a huge room with look
Stayed 2 nights in Feb 2024
Verified

10/10 Excellent

Heike

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a pleasure staying again at Roca Nivaria GH. The staff is caring and always super friendly. The Hotel extended with a great Kids Area. We sure will come back.
Stayed 9 nights in Jul 2024
Verified

8/10 Good

Kaj

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

4 star hotel

Nice location by the ocean.Nice pool area , food ok. Tried to get a room after check out for showering because of a late flight , but only offer was public shower by the pool. First time this happends at a 5star hotel
Stayed 7 nights in Jan 2025
Verified

10/10 Excellent

chris

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I thought it was absolutely amazing especially for children. Miles better than the hard rock hotel booming out the music every day
Stayed 6 nights in Feb 2024
Verified

10/10 Excellent

Elizabeth Margaret

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel and great design in terms of layout, spaces, activities, spa and room design. Accommodates guests well with its capacious estate, landscape design and setting next to the sea. Responds on finer details too. Definitely a place for relaxation whilst accessible for trips into the Teide national park or to the north east La Laguna. Car hire nearby. Car park under part of hotel.
Stayed 6 nights in Feb 2025
Verified

8/10 Good

Karsten

Liked: Amenities
Disliked: Staff & service
very good food, no good service
Stayed 5 nights in Dec 2024
Verified

8/10 Good

Fiona

Liked: Cleanliness, property conditions & facilities, room comfort

Playa Paraiso hotel with lovely views.

A lovely hotel with amazing staff. They are hard working and friendly. The grounds are lovely and the room I had very spacious. The food overall was very good. The hotel is very clean and pool area lovely. Downside is the reception is dated, evening entertainment is poor with terrible singers. The 2 specialist restaurants you need to book, I could only get in 1 but to be honest I wouldn’t bother as it wasn’t great. However I would highly recommend for a relaxing holiday.
Stayed 6 nights in Mar 2024
Verified

8/10 Good

Fionna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
An enjoyable 5 days at Roca Nivaria with our 2 year old son. It is a beautiful hotel, the staff were wonderful and we loved the pools and easy access to the beach. The nearby beach isn't particularly exciting, but still nice to be able to easily go down and swim in the waves. Same with the surrounding area - not very inspiring but enough restaurants and nice sunsets everyday! The hotel is very well set up for children, and the staff and facilities at the Kids Club were incredible. Definitely worth requesting a "quiet room" if you don't want to be listening to live music until 11pm every night - our first room was very noisy, but we requested to be moved after one night and that was handled very smoothly by the front desk.
Stayed 5 nights in Jan 2024
Verified

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

luxury family holiday

5 star but still very family friendly and accommodating. The staff were lovely, especially in kids clubs. Great facilities and high quality activities for kids . They won't want to leave the complex. We had a junior suite with lovely sea view and it was large and luxurious with a very much seperate but connected sleeping area for 2 children. Buffet selection was great, lots of options and high quality. I would have liked to have fresh water and coffee dispensers at all meals, rather than just breakfast. Also fresh water dispenser through hotel and pool areas... this would have given eco plus points rather than reliance on bottled water.
Stayed 7 nights in Mar 2024
Verified

8/10 Good

Karen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My second stay at this hotel in as many years. Food is varied and fresh, staff are pleasant, the junior suite is perfect for familes with the separate sleeping and storage areas. Lovely welcome bottle of fiz was well received. Housekeeping do a great job keeping everything spotless. Mini club was better last year but the team are friendly and welcoming. Lots of sunbeds. Separate kids pool area and zip line were great. Evening entertainment was poor in comparison to the nearby H10. Randomly the televisions came on through the night updated to reflect the next guests name.. slightly disappointing given we still had a number of hours before check out. Overall a nice stay, but room for improvement.
Stayed 5 nights in Jul 2024