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"Amazing time in Tivoli, a beautiful hotel but the staff definitely made it - so helpful, pleasant and welcoming. Pool facilities were excellent. We only had the garden room but it was lovely, and was cleaned very thoroughly every day."

"Wasn’t checked in at the preferred reception for some reason ? Also the butler service was non existent in preferred club areas. Apart from that the hotel and service was excellent"

"Overall, decent facility for it's age. A few things that could be done to improve: 1. Elevator programming is strangely inefficient. Elevators would pass the floor you were waiting on. Wait times for elevators a too long. 2. The fitness center opening a 0800 is . . . a strange decision. The buffet doesn't open until 0730 so working out at 0600 would be great . . . if the gym was open. 3. Breakfast buffet should open no later than 0700."

"Highlights: Great music, facilities, rooms, Pilates / Yoga classes and breakfast! Lowlights: All inclusive was more of a semi all inclusive, anything more than what your mum can cook at home you have to pay a premium for. Rooftop on the 16th isn't all inclusive at all, and if you like drinking past 12pm anywhere in the hotel you best get your wallet out because you should be in bed! Don't go to the beach club for lunch, waited 45 minutes for 2 chicken wings. Female waitresses at the Adults only pool need to learn how to smile. Proper mood hoovers. Pool party on Friday was cancelled, but advertised all week in reception... don't do it that time of year apparently but maybe the waitresses couldn't be arsed. Played some beer pong instead and they then got a paddy on for ordering and drinking too much beer... The hotel needs to hire some entertainment staff for around the pool during the day. Animation team or something to light the place up a bit. Had a great time none the less, but thought it would be better."

"Check in was an ordeal, took over 30 mins to check in."

"Modern hotel, good location. Room itself was good, however the location was poor (room 229). No sun at any time of day on the balcony. Right above the children’s play area at the restaurant so v noisy from early morning. Also next to the entertainment area, but back of stage so couldn’t actually see, but could hear! Entertainment stops at 10pm so not too bad. We didn’t move rooms as had already unpacked. We did pre-request a quiet location with a view - we got neither. This hotel is great if you have young children. Not really geared up for older kids (though the teenage club room had pool/computer games). Overall a lovely hotel, but not quite right for us. "

"Had a fabulous time, amazing food and really professional and helpful staff "

"Decent hotel in a decent location"

"Happy "