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Queen Palace Hotel

3.0 star property
Hotel in Abu Dhabi with bars and a fitness center

Choose dates to view prices

The Queen Palace Hotel in Abu Dhabi City Center blends luxury and convenience. Enjoy spa services, rooftop terrace views, and an on-site art gallery. High-speed WiFi, elevator access, and coffee/tea in the lobby enhance your stay.

Reviews

7.2 out of 10
Good

Popular amenities

  • Room service
  • Bar
  • Spa
  • Pool
  • Parking available
  • Gym
The current price is P6,431
P7,943 total
includes taxes & fees
Dec 12 - Dec 13

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Executive Suite

1 bedroom, minibar, iron/ironing board, free WiFi

Executive Suite

Highlights

Air conditioning
Separate bedroom
Hair dryer
Bathrobes
Bidet
Coffee/tea maker
Minibar
Electric kettle
  • 14 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Double Room

1 bedroom, minibar, iron/ironing board, free WiFi

Standard Double Room

Highlights

Air conditioning
Separate bedroom
Hair dryer
Bathrobes
Bidet
Coffee/tea maker
Minibar
Electric kettle
  • 14 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Twin Room

1 bedroom, minibar, iron/ironing board, free WiFi

Standard Twin Room

8.0 out of 10
Very good
(1 review)

Highlights

Air conditioning
Separate bedroom
Hair dryer
Bathrobes
Bidet
Coffee/tea maker
Minibar
Electric kettle
  • 14 sq m
  • Sleeps 2
  • 2 Twin Beds

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About the neighborhood

Map
Muroor Road, Abu Dhabi, 109148

What's nearby

  • Al Wahda Mall - 7 min walk - 0.7 km
  • Al Nahyan Stadium - 10 min walk - 0.9 km
  • Madinat Zayed Shopping Center - 11 min walk - 0.9 km
  • Shaikh Khalifa Medical City - 15 min walk - 1.3 km
  • Abu Dhabi Commercial Bank - 3 min drive - 2.3 km

Getting around

  • Abu Dhabi Intl. Airport (AUH) - 31 min drive

Restaurants

  • ‪مذاق اللقيمات - ‬8 min walk
  • ‪Caesars Confectionery - ‬7 min walk
  • ‪Pierre Hermé - ‬6 min walk
  • ‪Jollibee - ‬6 min walk
  • ‪McDonald's (ماكدونالدز) - ‬8 min walk

About this property

Queen Palace Hotel

Hotel near Abu Dhabi Mall
Consider a stay at Queen Palace Hotel and take advantage of a free daily manager's reception, a rooftop terrace, and an art gallery on site. Treat yourself to spa services, such as a body wrap, a body treatment, or a body scrub. Stay connected with free in-room WiFi, with speed of 100+ Mbps (good for 1–2 people or up to 6 devices), and guests can find other amenities such as a shopping mall on site and 2 coffee shops/cafes.
You'll also enjoy the following perks during your stay:
  • An outdoor pool
  • Valet parking (surcharge), an elevator, and a gift shop
  • A 24-hour front desk, a banquet hall, and a front-desk safe
  • Coffee/tea in the lobby
Room features
All 93 rooms boast comforts such as air conditioning and bathrobes, as well as thoughtful touches like free WiFi and free newspapers.
Other amenities include:
  • Showers, bidets, and free toiletries
  • Electric kettles, daily housekeeping, and phones

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  • Spa
  • Parking included
  • Free WiFi
8.2 out of 10, Very Good, 87 reviews
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Secured self parking on site (AED 20 per night)
  • Secured valet parking on site (AED 20 per night)

Food and drink

  • 2 coffee shops/cafes
  • 7 bars/lounges
  • A restaurant
  • Coffee and tea in common areas
  • Couples/private dining
  • Free daily manager's reception
  • Private picnics
  • Snack bar/deli

Things to do

  • Art gallery
  • Designer stores
  • Gym
  • Outdoor pool
  • Shopping mall

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Proposal/romance packages

Outdoors

  • Rooftop terrace

Spa

  • Body scrubs
  • Body wraps
  • Couples treatment rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator

More

  • Banquet hall
  • Built in 2015
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathrobes
  • Bidet
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Free daily newspapers
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 7:00 PM
Contactless check-in available
Late check-in subject to availability
Late check-in fee: AED 100 for check-in between 2:00 PM and 6:00 PM
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 7:00 PM please contact the property in advance using the information on the booking confirmation

Renovations and closures

The following facilities are closed on Monday, Tuesday, Wednesday, Thursday, and Sunday:
  • Children's pool
  • Outdoor pool

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Secured self parking fee: AED 20 per night
  • Secured valet parking fee: AED 20 per night
  • Late check-in fee: AED 100 for check-in between 2:00 PM and 6:00 PM

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Safety features at this property include a fire extinguisher and a smoke detector

We should mention

No pets and no service animals are allowed at this property

Property is also known as

Queen Palace Hotel Abu Dhabi
Queen Palace Abu Dhabi
Queen Palace Hotel Hotel
Queen Palace Hotel Abu Dhabi
Capital O 325 Queen Palace Hotel
Queen Palace Hotel Hotel Abu Dhabi

Frequently asked questions

Does Queen Palace Hotel have a pool?

Yes, this property has an outdoor pool.

How much does it cost to stay at Queen Palace Hotel?

As of Nov 16, 2025, prices found for a 1-night stay for 2 adults at Queen Palace Hotel on Dec 12, 2025 start from P 6,431.26, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Queen Palace Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is available for AED 20 per night. Valet parking is available for AED 20 per night.

What time is check-in at Queen Palace Hotel?

Check-in start time: 2 PM; Check-in end time: 7:00 PM. Late check-in is available from 2:00 PM– 6:00 PM for a fee of AED 100.

What time is check-out at Queen Palace Hotel?

Check-out is at noon.

Where is Queen Palace Hotel located?

Located in Abu Dhabi City Center, this hotel is within a 15-minute walk of Al Wahda Mall, Al Wahda Club, and Al Nahyan Stadium. Madinat Zayed Shopping Center and Red Crescent Authority are also within 15 minutes.

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Queen Palace Hotel Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 48 out of 123 reviews
Rating 8 - Good. 27 out of 123 reviews
Rating 6 - Okay. 14 out of 123 reviews
Rating 4 - Poor. 10 out of 123 reviews
Rating 2 - Terrible. 24 out of 123 reviews

7.4/10

Cleanliness

7.4/10

Staff & service

6.2/10

Amenities

7.2/10

Property conditions & facilities

6.6/10

Eco-friendliness

Reviews

6/10 Okay

Louis

Liked: Cleanliness, staff & service, property conditions & facilities
The gym was not open.. under construction. Poor water pressure in the room. We had to ask for the room to be done
Stayed 3 nights in Jul 2025

6/10 Okay

Ewelina

Disliked: Cleanliness, property conditions & facilities, room comfort

Our stay

It's hard to say that it's 4 star hotel. Not so clean in the room, good view but dirty windows. TV didn't work, Wi-Fi very slow. The toilet broke up and we wait for the repair 1 hour. Breakfast little bit poor. Plus for receptionist who helped us with check in flight.
Stayed 2 nights in Dec 2023

2/10 Terrible

Kim

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
•receptionist isn’t very friendly •room is covered in black mould, this is a significant hazard to health. Customers should not be exposed to this. •the person replenishing the mini bar barged into my room in the hour after I checked in (whilst I was undressing). I barricaded my door with a chair thereafter. •the room wasn’t cleaned for 2 days, despite asking. I returned a third day and someone had placed a do not disturb sign on my door instead of cleaning it. •I arrived to only 1 towel, very low quality toilet roll that needed replenished daily and only 1 roll supplied. The shower was covered in dirty marks. It was clear that the room hadn’t been properly cleaned in a while. •I’ll have to have everything I had in that room deep cleaned because of the black mould. •the porter and man that was occasionally at the desk were very helpful. •I chose this hotel for gym access in the morning but it didn’t open until 10am. I didn’t want to use the pool given the poor condition of the rest of the hotel. •I did not feel safe or secure in this hotel.
Stayed 4 nights in Nov 2025

4/10 Poor

ofer

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

A bad experience and ignoring by the management

The hotel, which defines itself as a 4-star, actually gives the general feeling of a much lower-quality hotel. The room I stayed in had low maintenance. The carpet was soaked with water. The room had a musty smell. I don't know how anyone could not notice this. I updated the hotel staff about it in the morning, but they didn't seem to care much. I sent three emails to the hotel, but they ignored all of them. I paid a high price of about $300 per night, and the value was nowhere near worth the price, not even close.
Stayed 1 night in Feb 2025

8/10 Good

Jan-Erik

Liked: Cleanliness
When we arrived they said there was no room! It was overbooked. We should have got a massage - not true. They kept on several times. After we ment it was there problem and they have to solve it, they contact the manager and he arranged with a room directly. It was exactly what we booked. The chec in lady later wanted us to pay for the breakfast which was included - so we denied. It was in our booking paper. Later we heard from another guest that he had the same problem with overbooking. This was an odd situation for us. We had been travelling the whole day and was very tired. Heard that it was hard to get a room like ours in AD at time.
Stayed 2 nights in Jan 2024

2/10 Terrible

Joji Mae

My last
Stayed 1 night in Oct 2025

4/10 Poor

Anira

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The check-in was a disaster, I had to wait for them to prepare the room though it was late evening. Noisy and you can hear everyone and everything around , talking, showering, anything. No proper lights, the furniture was noisy as well
Stayed 1 night in Apr 2025

2/10 Terrible

Vara

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
First point is this hotel is not for families stay. They have two lifts serving the building which is a waste of waiting time as all outside guests are going continuously to the pub. Smoking and alcohol smell is entire corridor and in rooms. Towels are with stain marks and hair. We are unable to stay for an hour in the room and immediately checked out and left the hotel. Requesting if anyone wants to stay with family then please keep away for this hotel.
Stayed 1 night in Dec 2024

2/10 Terrible

Tesnym

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Pire hotel que j'ai pu avoir, rien allais surtout pas la propreté
Stayed 7 nights in Dec 2024

2/10 Terrible

Tesnym

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Horrible so many problem i don’t get my bottle of water after 10 times ask. Noise of site work and water in my room which ruined all my things…
Stayed 3 nights in Dec 2024

6/10 Okay

Verified traveler

Ok hotell i byen

Drev på med oppussing av første etasje, så det la en demper på opplevelsen.
Stayed 4 nights in Nov 2024

2/10 Terrible

raffi

The 20 dirham they unexpectedly charge you when you use ther parking
Stayed 1 night in Oct 2024

10/10 Excellent

Fernando

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place
Stayed 2 nights in Oct 2024

2/10 Terrible

Amro

Disliked: Cleanliness, staff & service, property conditions & facilities
Had to leave the room in the middle of the night from how horrible the experience was. Party next door for the entire duration of the night. Unresponsive staff. Unclean.
Stayed 1 night in Sep 2024

2/10 Terrible

mohammad

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Dirty bed sheets. Mold on walls and ceiling. Windows are not sealed. Rude staff. Night clubs on 3ed floors with loud music that prevents you from sleeping. Do not go there. I would sleep under a bridge rather than staying here again.
Stayed 1 night in Sep 2024

6/10 Okay

Fernando

Average
Stayed 1 night in Aug 2024

10/10 Excellent

Kathleen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love ❤️ the skyline view of my room. All staff so kind, professional, and sweet. Highly recommend!
Stayed 1 night in Jul 2024

10/10 Excellent

Shravan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is really good ...The essentials are easily available around the stay ... The stay staff is also friendly and the cleanliness is cool...
Stayed 2 nights in Nov 2023

8/10 Good

Luis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a few concerns right when i got to the hotel, but the staff stepped up and took care of me right away. Thanks for making my stay a good experience
Stayed 6 nights in Oct 2023

10/10 Excellent

Dongsik

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

nice hotel in Abu dhabi

Its location is wonderful and the staff are very kindly and helpful..Due to the club at 3rd floor, my room at 5th floor was too noisy until 4 am.. next day, when I asked, the staff moved my room to 9th floor. It was cozy.
Stayed 3 nights in Oct 2023

6/10 Okay

Caroline

Liked: Staff & service
Disliked: Property conditions & facilities
Door staff were very helpful. Leakage from aircon onto two bathroom floors. Breakfast below par. Good location. Noisy disco till 3 or 4 am.
Stayed 3 nights in Oct 2023

10/10 Excellent

alessandro

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Tutto perfetto Grazie
Stayed 1 night in Aug 2023

10/10 Excellent

Mahmoud

Liked: Cleanliness, staff & service, property conditions & facilities
great
Stayed 1 night in Jul 2023

6/10 Okay

Luca

Liked: Room comfort

Hotel mediocre

Hotel comodo per la stazione dei bus di Abu Dhabi e per chi come me ha usato i mezzi pubblici per spostarsi. Per il resto è un hotel ok se non avete pretese e lo trovate a un prezzo contenuto, si vede che è datato e un po di pulizia in più soprattutto nel bagno sarebbe stata meglio. Ragazza della reception non proprio gentilissima, evidentemente non mi hanno ritenuto un cliente da soddisfare, restando solo una notte.
Stayed 1 night in Feb 2023

8/10 Good

JAFAR

Liked: Cleanliness, staff & service, property conditions & facilities
Nice Hotel, but louder sound night club
Stayed 2 nights in Feb 2023