Western Switzerland 4 Stars Hotels

"Staff super helpful"

"The staff was very accommodating. The first room they gave us had a very strong, unpleasant odor — truly awful. To their credit, they moved us and gave us an upgrade, which we appreciated. However, one of the main reasons we chose this hotel was the airport shuttle, and it was already full when we arrived, so that did not work for us at all. The beds were comfortable, but the room was not as clean as I would have liked. I understand this is an airport hotel, but cleanliness should still be a priority. In the morning, we came down to the lobby at 6:00 AM and there were many guests waiting for the shuttle. There was no water, no coffee, nothing available. If this is an airport hotel, early morning service should be standard. The hotel should consider offering basic morning service and possibly a second shuttle to accommodate the number of guests. One positive detail: the flight information screen in the lobby is very useful and a great feature for an airport hotel."

"The hotel has a commanding position in Wengen. The view of the mountains and valley are fantastic, and the common areas attract the guests to them. The hotel was clearly high-end decades ago, but has faded a bit. Some will find this charming, while others may not. The breakfast was excellent and should accommodate all tastes. The staff were outstanding, very personable and helpful."

"Great hotel, very clean and comfortable with regular shuttle bus to and from the airport. Would definitely stay here again."

"Room was clean to a high standars howver can tell its an older hotel with cracks on door frames and bathroom"

"Overall, lovely hotel and in a great location in the town centre. Spa and pool are the highlight. Room was comfy and fresh, think we had a updated room which was nice. It did however lack coat hooks and places to hang wet robes and towels...a basic that's missing. Breakfast was ok, it didn't quite hit expectations. Could have done with a few more hot options. Would definitely recommend. "

"Excellent staff and new clean and well appointed rooms. "

"Absolutely breathtaking beautiful hotel"