Uncastillo 4 Stars Hotels

"Friendly service. Good view because the Hotel is almost on the top of the hill. The server in the restaurant is nice. One morning I rushed to attend the Mass and asked her to pack up my food for later used. Honestly it is not allowed. Once she knew my intention, she was happy to do it for me. I have to say thanks. Furthermore the people working in the reception are also helpful and friendly. Always 😀"

"We arrived at 5pm, there were no staff at reception, we finally managed to contact a young lady who after booking us in told us there were no dining facilities. The kitchen had been out of commission for weeks. We asked why we had not been informed, she said that she had been given specific instructions by the director Jose Canto, not to warn guests in advance of the problems. There were only three members of staff on the premises who were unable to offer any of the facilities advertised. As...